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engberg

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Posts posted by engberg

  1. tambling received this reply via Premium support, but I'll paste it here for future reference by anyone else interested in this:

    To remove all Evernote software and data from your computer:

    From the Evernote icon in the Menu Bar, select Quit

    Drag the Evernote application from the "Applications" folder to the Trash on your Mac

    If you added Evernote to the Dock on your Mac, then Control-click on the dock icon to remove it from the dock

    Open your "home" directory on your Mac in the Finder

    Go into: Library / Application Support

    Drag the "Evernote" folder there into the Trash

    Go back to the "home" directory in the Finder

    Go into: Library / Caches / Metadata

    If you see a folder there named "com.evernote.Evernote", drag it to the Trash

    Reboot your Mac

    Empty the Trash on your Mac

    This should delete all Evernote software and data from your system.

    Thanks,

    Evernote Support

    • Like 1
  2. To clarify - we'll happily store a bitmap image from any graphics program you want to use with an electronic tablet, and we'll take scanned handwriting in JPEG/GIF/PNG formats. If your handwriting is decent, our servers will recognize the hand-written text and permit searching for those notes later. We just don't have a special "vector drawing with electronic pens" mode in the Mac client itself.

    Thanks

  3. We certainly don't neglect the Mac platform in general ... the Mac has had many features for 1.5 years longer than the Windows client (e.g. thumbnails, etc.). More of us carry Mac laptops than Windows, and I'm typing this on my MacBook Pro.

    Unfortunately, the only company that makes Mac computers (Apple) has never chosen to build a pen-based Mac or promote ink-based computing. As a result, we're prioritizing features for the Mac that every Mac user may utilize rather than putting our limited Mac programming resources into special input modes for the few who have bought special third-party input tablets.

    Thanks

  4. The Mac clipboard has a crazy number of different representations for "text", and Evernote mishandles at least one of those representations (I think it's "UTF16") in at least one direction. Applications that prefer one of the other encodings don't notice this problem, so you only see it in the handful of applications that accept text paste and choose the broken encoding.

    I don't think there's an easy workaround if you're trying to paste into one of those apps, other than paste into something else first, which is obviously a hassle.

    geechorama has been hard at work on a long list of things to make text handling (plus copy/paste/import) much better. This will be out in the next Mac release.

  5. The effort to build a light "clipper" for mobile phones is a tiny fraction of the effort to build a full synchronizing desktop client, unfortunately. A full Linux client would be several engineer-years of effort to complete and maintain, and the market for desktop software on Linux is fragmented at best, unfortunately.

    On a phone like the Pre, there's a built-in application store that will get Evernote in front of hundreds of thousands of new users who would never have heard of us before. We can do a few months of effort to be one of 20 applications that every Pre user will see from their new devices, which results in a lot of new Evernote users.

    Again, we'd love to see a Linux client ... I had a dedicated home Linux system back when it required installing off of multiple Slackware floppy disks. We're just a small company and don't have the hundreds of thousands of dollars free that it would take to build and maintain this platform, so we're encouraging others to take a look at our API if they're interested in building an open source client: http://www.evernote.com/about/developer/api/

  6. Our desktop clients for Mac and Windows both represent several engineer-years worth of work, on operating systems with mature integrated support for multimedia, etc. While I would personally love to see a Linux client, we're a small company and won't be able to pay for this to happen any time soon.

    We have had several people request development keys for our API to work on their own Linux support, and we would love to heavily promote any Linux apps that added Evernote support.

    • Like 1
  7. We would like to see a Linux client, but we are a relatively small company and don't currently have the resources to build and maintain a Linux client for the 1% of our potential customers who use Linux on the desktop.

    We would be very happy to see a Linux integration from a third party developer using our public network API:

    http://www.evernote.com/about/developer/api/

    We've offered API keys and a little advice to a few developers who have said they were interested in building a Linux client.

    • Like 2
  8. You've all seen discussion forums and Internet groups that descend into disfunctional shouting matches and ad hominem personal attacks. I'm sure you've seen other communities that work relatively well because their main aim is collaboration and problem-solving. We hope to keep this forum in the latter category, and do it without some of the aggressive moderation advocated by (e.g.) Edward Tufte: http://www.edwardtufte.com/bboard/q-and ... _id=0000fT

    This is important not because it protects our feelings, but because it makes this site more useful for all of its visitors. Nothing is a bigger turn-off to a new visitor than a bunch of 12-page flame wars.

    I think the balance here is pretty good so far because the average Evernote user tends to be more professional and mature than the average contributor to the Britney Spears Fan Forum. While we can't give specific answers to every question about the future, we aim to solve immediate problems and bottlenecks for people while hearing everyone's opinions on their first post so that they don't need to re-post or bump or "+1".

    Thanks again

  9. I'd like to be able to further test the tag hierarchy paradigm without losing my current folder based organization.

    Is it possible to copy the database to a new location and set it up not to replicate so I can see how well I could adapt to the tag data structure?

    You can select a set of notes (or all notes) and then use the Export function to make a local export file. You can import this for testing elsewhere, into either normal (synchronized) or local-only notebooks.

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