Grimaldi

Thank you for apologising instead of giving excuses or blaming someone or something else. The mark of a CEO is taking ownership of problems and tackling them head on while at the same time maintaining communication with loyal customers, so that they are not left in the dark, particularly when it involves a key product that is vital to your business. Also I hope workflows will be looked into to avoid a repeat of this occurrence. Thank you once again.

Somebody posted that this was still an issue as of last month. So this problem has been going on for 1 year since it was highlighted on this forum? Doesn't instil one with confidence.......