JFlep872

Hi, I am a Windows user of Evernote latest version (6.20.2.8626) and I have several problems. I spent around 2 months without using Evernote, so I haven't logged in the system for that time. The first problem is Evernote system doesn't recognize my email account. If I try to login with my email (both web or Windows application), Evernote says that there is not an Evernote account with that email. In web, if I try to login with my username, it recognizes it and website says that my account is deactivated. When I try to reactivate my account it asks me for a valid email account and the email account is not recognized. In Windows app, when I click F9 or Sync button, Evernote ask me for the password of the account, I type it and it asks again for the password. At the end, it's not possible to sync my account. I have tried to export all data from my evernote app but export button is disabled so I cannot export my database, create a new account and import the database. What are the options to solve these problems? Thank you.