Drugo

Now the notes links "in app" or "internal" or whatever they want to call them in Evernote can also be created by the Android client but, those Evernote geniuses thought to use a different format not compatible with the Windows version. What's the point of introducing a feature on Android that's not compatible with the desktop. In Evernote do they think that the android version can replace the desktop version? I am disgusted

I recently noticed that the generate internal link function on android was producing a web link. I no longer expect anything good from En. Today I'm updating EN on Android (the notes mention the improvement of the internal link creation function and a big news, the offline notes) You just don't know what shame means. Anyway, to my surprise the function generate external link on android now works but, it has a different format and the link created by android doesn't work on the windows client. How did you sell Evernote! In this you are magicians.

@stivale17 If I understand correctly, you say that EN does not recognize dates? I don't know what has changed but a few months ago I was able to sort by date. From a couple of months the bugs have multiplied exponentially. So EN can't count numbers?

What should I do to get a correct sorting by date See note with screenshot of the result obtained: https://www.evernote.com/shard/s6/sh/0579fc88-47e5-b45c-5f7a-04da64129930/c4e591049c1088b7534f20d6802a23e7 Regards

You think that everyone who declares a problem is loundmouth. You do not have a copy of the statements from the assistance center but, if you prefer, believe what makes you feel most comfortable. Keep this in mind. If I were to post for every bug or anomaly I encounter using EN, I would have to change jobs. If you wonder why do I pay and use EN? Unfortunately right now I need it and I have to swallow all the bile that using EN causes me. Rest assured that as soon as I find a solution to change, I will leave EN forever. When I pay, I demand that I be given what I pay for. I don't have to thank EN for every successful operation without a hitch! But you don't understand this!

You are not wrong. Strangely, the problems started when the technical support, after understanding my request, for competence forwarded to the salesmen. From there a delirium that lasted 15 days!

That's what I want from the start! Can you tell me how to do it? But first look at the commented screeshot of the subscription management procedure that I have attached, then if you know how to overcome this problem I will be happy to follow your advice.

Where do you get the information to draw so many wrong conclusions? Maybe you are not a fanboy but ... I attach screenshots with the feedback to my request. William understood my request but when the ticket was passed to the sales department, everything happened, not my fault !!! I look forward to your next inference

If you do not want to make a minimum of effort to understand what I write, please refrain. With "Evernote blocks my email" it means that it doesn't allow me to use it to reach the goal. Thanks anyway

Sorry, for the inconvenience, here is my reply in EN Try again ... Dropped to the free version, it means that I have not deleted the account, I used it very rarely. I stopped paying because I was not happy with the bugs found and not fixed. Thanks for the link, but it doesn't help me. Please see attached image.Maybe my request is difficult to understand due to my not good English. Please be accommodating, otherwise answering is useless. Customer service said I can't use an email address that's already used for another account.You will understand that I want to use the corporate address, but I cannot. Customer support says I can't use the address I need because I used it to open the new account with the professional plan. I remind you that customer support sent me a link which, instead of solving the problem, magnified it.I think they should remedy the problem they created so that I can use my business address. I paid by credit card, but I don't have to solve the problem, it's not me who must block an undue payment. Proceeding with the link, I followed the instructions from customer service. As you well know, the professional plan includes 14 trial days. Proof I can't complete because someone in Evernote did one of the following: He downgraded from the professional plan to the free plan, or he canceled the subscription. If my card is charged, it will not be a legitimate operation. I don't know what you think, this arbitrary decision by Evernote is incorrect. Ticket id: #3551437 I hope that despite my bad English I have been able to clarify the question better.

Dovresti mostrare un po 'più di rispetto, o semplicemente continuare a essere un fanboy. Non mi considero una persona rigida, ma, in questo caso, è Evernote che deve liberare la mia email. Mi dispiace, non hai colpito il cuore della questione. Cerco di spiegarlo ancora una volta. Se aggiorno l'account aperto nel 2009, devo cambiare l'intestazione del proprietario perché la società non esisteva nel 2009. Ti ricordo che devo registrare il piano professionale all'azienda. Se pensi che sia sufficiente cambiare il metodo di pagamento e aggiungere la partita IVA, lasciando invariato il proprietario dell'account, (quello che ha firmato l'account nel 2009) significa che sai molto poco di tassazione. Riprova...

Vi prego di rileggere quello che ho scritto. Leggi la mia risposta a @agsteel

Temo che tu abbia ragione. Lavoro duramente per compensare la mancanza di conoscenza dell'inglese e mi rende così frustrato trovare un muro di gomma, perché credo, fino a prova contraria, di riuscire a farmi capire. In ogni caso, è il servizio clienti che deve essere paziente e soddisfare le esigenze dei clienti.

Abbandonato alla versione gratuita, significa che non ho cancellato l'account, l'ho usato molto raramente. Ho smesso di pagare perché non ero contento dei bug trovati e non corretti. Thanks for the link, but it doesn't help me. Please see attached image.Maybe my request is difficult to understand due to my not good English. Please be accommodating, otherwise answering is useless. Customer service said I can't use an email address that's already used for another account. You will understand that I want to use the corporate address, but I cannot. Customer support says I can't use the address I need because I used it to open the new account with the professional plan. I remind you that customer support sent me a link which, instead of solving the problem, magnified it. I think they should remedy the problem they created so that I can use my business address. I paid by credit card, but I don't have to solve the problem, it's not me who must block an undue payment. Proceeding with the link, I followed the instructions from customer service. As you well know, the professional plan includes 14 trial days. Proof I can't complete because someone in Evernote did one of the following: He downgraded from the professional plan to the free plan, or he canceled the subscription. If my card is charged, it will not be a legitimate operation. I don't know what you think, this arbitrary decision by Evernote is incorrect. Ticket id: #3551437 I hope that despite my bad English I have been able to clarify the question better.

I reach out to the community to share the bad experience I am having with Evernote Customer Support, hoping that someone will know a solution to my problem. The following is the summary of a 7 day long thread and contains all the elements to formulate a solution. I don't rule out sharing the whole therad because the bad treatment I received may not be an isolated case. Case summary My initial request: Change an account started in 2009 and abandoned for a couple of years to the free plan due to the numerous bugs found, in a professional subscription plan. Damn the day I decided to trust Evernote again! The aforementioned account is in the name of a natural person (consumer user), which is why I asked to change the account holder from consumer to company. So the new career plan must be billed to a company. Change the email address associated with the old plan with a new address belonging to the company's domain. I had specified the purpose of this request: to continue to use the DB of the free plan even after the completion of the upgrade to the professional plan and to maintain tax compliance with Italian regulations. Any DB migration performed via non-automated import procedure was not feasible due to the size of the DB. The request received positive feedback and I was asked to provide company details for billing, which I did right away. The next day an employee of the sales department contacts me saying that he has been informed of my case and, to facilitate the achievement of the objective, asks me to follow a link prepared for the purpose. Unfortunately I trusted! Result obtained: The link turned out to be useless because at the end of the payment procedure I got a new subscription to the independent professional plan. To get the same result, I didn't need to contact support! My doubts about the correct functioning materialized when I saw that the DB of the new subscription was empty. The result was exactly what the opening of the support request wanted to avoid: two independent subscription plans with two different databases. But since there is no limit to the worst, when I communicated to the assistance that the result obtained was not in compliance with the objective, someone from the assistance thought of canceling the new subscription of the professional plan by reducing it to the free plan !!! Without giving me notice! From that moment on, the ordeal was soured; the more I tried to make customer support understand that what they offered was not in accordance with my request and was not PRACTICAL BECAUSE SUBSCRIPTIONS WERE LIMITED TO 60MB / MONTH. This limit prevented me from continuing with my work while waiting to receive a workable solution! Below is an excerpt of the proposals received, but you will find the details in the full thread that I think I share in full in order to show / demonstrate the incompetence and indifference of Evernote's customer support in the face of my problems. 25% discount, with which they can kindly…! Use the import procedure, even if I had previously communicated that it was an impractical way because my DB counts; 16 stacks, 200 notebooks, 23k notes, total 33GB. Use the email exchange function but, from what I understand, I can no longer use the company email address with which I signed up for the professional plan. But if I can't use the company's address, why would I have to ask for this upgrade (change of plan from free to professional and change of subscriber from consumer user to company. In conclusion, can anyone help me out of this nightmare?