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CherryDT

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Posts posted by CherryDT

  1. That's exactly my problem. And for me these colors have important meaning, it's not just syntax highlighting, it's manual highlighting of things that mean something specific to me. Without the colors the note is mostly useless.

    So from what I read here, there is no solution, other than manually going over all my notes and figuring out what would probably get lost and changing its format. 

    Are there other gotchas like this? Other things which will get lost? I had some weird results with checkboxes (randomly turning into X or check marks, partially putting text in cursive, weird mixed indentation), but it mostly seems to "work" in that no information gets lost even if the result looks inconsistent and wonky (except for one note which simply lost all its checkboxes but I don't know why - perhaps it was because there were only unchecked checkboxes in that note?). I use checkboxes a lot. I wonder if there are any more things to watch out for?

    Do I actually need to open each of my hundreds of notes side by side in the two versions and compare it piece by piece to find issues, to be sure I'm not losing anything or getting anything messed up? This sounds incredibly cumbersome :(

  2. Most of my issues with Evernote 10 have been resolved (although I still think it's too slow). However, I still have one show-stopper issue which prevents me from upgrading fully. I wonder if you guys have any solution for this.

    My problem is that there is some important information lost when looking at my existing notes in Evernote 10, such as colors in code blocks.

    This is crucial to a lot of my notes where I marked certain areas of code or of byte patterns.

    See screenshots below:

    Evernote Legacy:

    image.thumb.png.7803ed43ff46887b06cc7dbb9de43d60.png

     

    Evernote 10 (note the missing colors):

    image.png.9d31fd462ee140c1c931b57e360ecf81.png

     

    Any ideas?

    Thank you!

     

    EDIT: Note this isn't necessarily code, in this case it's byte patterns from analyzing some file. The colors don't follow rules, instead they have meaning because I manually added them to highlight certain important things within the data. 

  3. Hi, where is the option to remove the dashboard? I'm Premium. I got this annoying new view now every time I open the Evernote Android app and it requires one useless extra tap onto a quite small area "Notes >" to open the notes list which is the main view I need every single time. I found options to edit the contents of this dashboard but I cannot find any option to skip it entirely (also looked into every page of the general settings). And no, just having the "notes" widget doesn't work because it shows only 2½ notes without scrolling, with only one line of preview and a lot of empty space, and "drag down to sync" doesn't work on it either. It worked great before this update, going straight to note list - how can I restore the old behavior?

    • Like 3
    • Thanks 1
  4. Can you please do the following to help me debug the problem:

    1. Download InsideClipboard from here
    2. Copy the source text
    3. Open InsideClipboard, select the displayed entries one by one and create a screenshot of each
    4. Use my script to convert the text (Ctrl+Alt+P)
    5. Refresh InsideClipboard, again select the displayed entries one by one and create a screenshot of each
    6. Post the screenshots here

    Thank you

  5. I was indeed referring to debugging without symbols - Raymond is not a wizard either, it's a skill that can be acquired, you know ;) But in particular I just thought if someone asks me a specific question that would help to figure it out, I would try to find an answer and be happy to assist. I don't know, like, is this or that function getting called and with what parameters, or things like that. (I know that just poking around would take a long time, that's not what I meant.)

    For me, even after several minutes it doesn't fix itself.

    I forgot to mention, my Thunderbird is 32-bit as well. (I use it for ages, but I did do the updates.)

    One more tiny bit of information that I found: When I try this on a fresh empty note then after dropping the email onto the empty note body, it does set the note title to the email's title (and this persists after killing and restarting) before it gets stuck.

  6. Is there anything I can try to help figure this out? (Things involving debuggers are fine too.)

    Unfortunately I can't provide the EML since it contains sensitive information. 

    I'm on Thunderbird 68.6.0.

    I was dragging to the note body by the way. Sorry I missed this piece of information.

    EDIT: It seems the EML wouldn't help anyway since it happens for all emails for me. I tried now with an entirely new note and a totally unrelated, bare bones email, and it happened as well.

    EDIT2: Reading your message again, I noticed that it's not even a different Evernote version... As I wrote at the very bottom:

    Quote

    I just installed 6.24.2.8919 (308919) Public (CE Build ce-62.6.10954) and tried again, and it still gets Evernote stuck, but the difference is that now closing Evernote doesn't even have any effect (it stays open with no message). The UI is still processing messages at that point, but sluggishly. (It can take up to a second to show mouseover effects for example.)

    So that makes me very curious too, since it seems we should have the same experience.

  7. Well I did read the code of conduct, which doesn't say anything about that, and there are several other reports about issues here. After all it is called "possible bugs/technical issues". And as mentioned before, when I previously posted about this sort of issue I got a positive response from staff, so in my mind this forum stuck as place to go for reporting issues. I did indeed miss the description of some of the subboards (including this Windows board) though, which said it's "community help". I'm sorry about that. 

    Being a developer myself, I don't think that this is "forced instability" though, because good robust software should not choke on anything you throw at it. That's why there are tools called fuzzers, which create thousands of variations of intentionally incorrect input, in order to test your software to verify that this can't happen. (as for HTML: what you just described is, if it were the actual cause - which I don't know - an example for an injection attack which, if it would succeed, would mean that it's an even more problematic bug than I thought. And it shouldn't be triggered by everyday actions a user may take, like this.) I didn't complain either, I just reported a bug. (If it were my own software I'd be happy to get this sort of report. It can always be decided that it gets low priority assigned, and it may end up never being fixed if there are more important things to do, but nonetheless it's important to know what issues exist, regardless of their severity.) At the end of the day it doesn't matter though, I think it should be reported and it's up to the developers to decide how to triage it. 

    Anyway, I think the misunderstandings are sorted out now, I'll wait for a reply from support. I guess they will just forward it to devs since it's technical.

    Again sorry for causing confusion here.

  8. Quote

    You can drag & drop anything into EN, but sometimes it works, and sometimes it doesn’t. 

    "Doesn't work" would mean it does nothing and/or displays a 🛇 cursor. If a software reacts with hanging or getting into an undefined state, it is always a bug.

    Quote

    And now - who is going to sort out this self-inflicted mess ? We are other users, so what do you expect from dropping a heap of system messages on our heads ?

    While I don't agree that it is "self-inflicted", as explained above, I realize now that even though this forum is under "evernote.com", titled "Possible bugs" and also linked first when checking about bug reports on the homepage, it is actually probably not the best place to report bugs. However, last time I did that, a staff member responded, thanked me for reporting and said it would be forwarded to the developers... so it is not only "other users" it seems, but still, you are right.

    I apologize for my misconception and I will open a support ticket now.

    However I also have to say that I don't appreciate your attitude towards me in that matter. You could have pointed out that this place is mostly frequented by other users and not by staff and I should open a support ticket instead, in a friendly way. I reported a bug in a perfectly fine way, even including highly valuable debugging information that makes the devs' job easier in figuring out what went wrong, I didn't harm or offend anyone, so no need to be so salty...

  9. EDIT: I realized that this is not the best place for bug reports. I opened a support ticket now. Sorry for the unhelpful thread.

    ---

    Today, I dragged an email from Thunderbird into Evernote.

    After a second, the note editor area went white, and moving the mouse around over it showed no text-entry cursor anymore.

    Changing note didn't do anything, neither did changing notebook (the previous notebook's note list stayed). Otherwise, the interface itself was responsive.

    Closing Evernote made a "synchronizing notes" window pop up which didn't progress.

    Clicking "cancel" confirming cancellation then made the UI hang indefinitely.

    At that point, Evernote was apprently waiting on a mutex object using WaitForSingleObject.

    Call stack:

    26, KernelBase.dll!WaitForSingleObject+0x12 (No unwind info)
    27, Evernote.exe+0x1ccad6 (No unwind info)
    28, Evernote.exe+0x1d8a06 (No unwind info)
    29, Evernote.exe+0x1d2c86 (No unwind info)
    30, Evernote.exe+0x606ec (No unwind info)
    31, atlthunk.dll+0x287f (No unwind info)
    32, user32.dll!AddClipboardFormatListener+0x4b (No unwind info)
    33, user32.dll!CallWindowProcW+0x1a8d (No unwind info)
    34, user32.dll!CallWindowProcW+0x1121 (No unwind info)
    35, user32.dll!CallWindowProcW+0x1038 (No unwind info)
    36, user32.dll!AddClipboardFormatListener+0x4b (No unwind info)
    37, user32.dll!CallWindowProcW+0xb2c (No unwind info)
    38, user32.dll!CallWindowProcW+0x6ca (No unwind info)
    39, user32.dll!IsRectEmpty+0x1ff (No unwind info)
    40, ntdll.dll!KiUserCallbackDispatcher+0x4d (No unwind info)
    41, user32.dll!SendMessageW+0x123 (No unwind info)
    42, comctl32.dll!ImageList_DrawIndirect+0x66c (No unwind info)
    43, comctl32.dll!SetWindowSubclass+0x1573 (No unwind info)
    44, user32.dll!AddClipboardFormatListener+0x4b (No unwind info)
    45, user32.dll!CallWindowProcW+0xb2c (No unwind info)
    46, user32.dll!DispatchMessageW+0x22e (No unwind info)
    47, user32.dll!IsDialogMessageW+0x101 (No unwind info)
    48, user32.dll!DialogBoxIndirectParamAorW+0x25e (No unwind info)
    49, user32.dll!DialogBoxIndirectParamAorW+0x114 (No unwind info)
    50, user32.dll!DialogBoxIndirectParamAorW+0x32 (No unwind info)
    51, user32.dll!DialogBoxParamW+0x4a (No unwind info)
    52, Evernote.exe+0x1d513a (No unwind info)
    53, Evernote.exe+0x1459bd (No unwind info)
    54, Evernote.exe+0x1488af (No unwind info)
    55, Evernote.exe+0x68723 (No unwind info)
    56, Evernote.exe+0x11c5c (No unwind info)
    57, atlthunk.dll+0x18d6 (No unwind info)
    58, user32.dll!AddClipboardFormatListener+0x4b (No unwind info)
    59, user32.dll!CallWindowProcW+0xb2c (No unwind info)
    60, user32.dll!CallWindowProcW+0x7f (No unwind info)
    61, Evernote.exe+0x50ee8 (No unwind info)
    62, atlthunk.dll+0x26ef (No unwind info)
    63, user32.dll!AddClipboardFormatListener+0x4b (No unwind info)
    64, user32.dll!CallWindowProcW+0xb2c (No unwind info)
    65, user32.dll!DispatchMessageW+0x22e (No unwind info)
    66, user32.dll!DispatchMessageW+0x10 (No unwind info)
    67, libcef.dll!GetHandleVerifier+0x3cd01 (No unwind info)
    68, libcef.dll!GetHandleVerifier+0x3cdc3 (No unwind info)
    69, libcef.dll!GetHandleVerifier+0x3ccef (No unwind info)
    70, libcef.dll!GetHandleVerifier+0x3c95d (No unwind info)
    71, libcef.dll!GetHandleVerifier+0x3ceb5 (No unwind info)
    72, libcef.dll!GetHandleVerifier+0x1b079 (No unwind info)
    73, libcef.dll!cef_time_to_timet+0x6ba9 (No unwind info)
    74, Evernote.exe+0x4726a6 (No unwind info)
    75, Evernote.exe+0x46a84d (No unwind info)
    76, Evernote.exe+0x46b411 (No unwind info)
    77, Evernote.exe+0x46ab90 (No unwind info)
    78, Evernote.exe+0x465e2d (No unwind info)
    79, Evernote.exe+0x467be5 (No unwind info)
    80, Evernote.exe+0x11c5c (No unwind info)
    81, atlthunk.dll+0x2cdf (No unwind info)
    82, user32.dll!AddClipboardFormatListener+0x4b (No unwind info)
    83, user32.dll!CallWindowProcW+0xb2c (No unwind info)
    84, user32.dll!DispatchMessageW+0x22e (No unwind info)
    85, user32.dll!DispatchMessageW+0x10 (No unwind info)
    86, libcef.dll!GetHandleVerifier+0x3cd01 (No unwind info)
    87, libcef.dll!GetHandleVerifier+0x3cdc3 (No unwind info)
    88, libcef.dll!GetHandleVerifier+0x3ccef (No unwind info)
    89, libcef.dll!GetHandleVerifier+0x3c95d (No unwind info)
    90, libcef.dll!GetHandleVerifier+0x3ceb5 (No unwind info)
    91, libcef.dll!GetHandleVerifier+0x1b079 (No unwind info)
    92, libcef.dll!cef_time_to_timet+0x6ba9 (No unwind info)
    93, Evernote.exe+0x471e96 (No unwind info)
    94, Evernote.exe+0x44e22d (No unwind info)
    95, Evernote.exe+0x45589b (No unwind info)
    96, Evernote.exe+0x465dea (No unwind info)
    97, Evernote.exe+0x467be5 (No unwind info)
    98, Evernote.exe+0x11c5c (No unwind info)
    99, atlthunk.dll+0x2cdf (No unwind info)
    100, user32.dll!AddClipboardFormatListener+0x4b (No unwind info)
    101, user32.dll!CallWindowProcW+0xb2c (No unwind info)
    102, user32.dll!DispatchMessageW+0x22e (No unwind info)
    103, user32.dll!DispatchMessageW+0x10 (No unwind info)
    104, Evernote.exe+0x6f3d5 (No unwind info)
    105, Evernote.exe+0x732d9 (No unwind info)
    106, Evernote.exe+0x74176 (No unwind info)
    107, Evernote.exe+0x869ff3 (No unwind info)
    108, kernel32.dll!BaseThreadInitThunk+0x19 (No unwind info)
    109, ntdll.dll!RtlGetAppContainerNamedObjectPath+0xe4 (No unwind info)
    110, ntdll.dll!RtlGetAppContainerNamedObjectPath+0xb4 (No unwind info)
    

    Update: This call stack is from 6.23.2.8859 (308859) Public (CE Build ce-62.6.10954). I just installed 6.24.2.8919 (308919) Public (CE Build ce-62.6.10954) and tried again, and it still gets Evernote stuck, but the difference is that now closing Evernote doesn't even have any effect (it stays open with no message). The UI is still processing messages at that point, but sluggishly. (It can take up to a second to show mouseover effects for example.)

  10. I have a workaround now. I hope it can help others as well.

    I wrote a script that converts the plain text in the clipboard to HTML that is accepted by Evernote as a code block. You can then easily paste the code without messing up formatting.

    If you paste it outside a code block, you will get a code block with your code inside.

    If you paste it inside an existing block, you will also get the code pasted correctly, however it will insert one extra line break before it. You have to remove it manually.

    1. Install AutoHotkey
    2. Download the WinClip library
    3. Get my script
    4. Place evernote_code_wrap.ahk (my script), WinClip.ahk and WinClipAPI.ahk (from the WinClip library) next to each other in a folder
    5. Run evernote_code_wrap.ahk

    Now, you can press Ctrl+Alt+V to convert and paste. (There is also Ctrl+Alt+P to just convert inside the clipboard without immediately pasting.)

    You can set up AutoHotkey to load the script automatically when you start your computer.

    • Like 1
  11. I have a weird situation now where the cursor doesn't move word-wise as expected when pressing Ctrl+Left/Right.

    My Evernote version is 6.23.2.8859 (308859) Public (CE Build ce-62.6.10954) on Windows 10.

    See this screen recording.

    Onh5Y334Po.gif.96bec26cf7dc7b9ebda3369ec6515780.gif

    What happens is:

    • At the start, the cursor is at the end of "index".
    • Ctrl+Left => Cursor is at the start of "index" ✔
    • Ctrl+Left => Cursor is at the start of "worksheet" ✔
    • Ctrl+Left => Cursor is at the start of "index" in "1-index" ✔
    • Ctrl+Left => Cursor is at the start of "1" ✔
    • Ctrl+Left => Cursor jumped up several lines and is now at the end of "ID>"! (should be at the start of "ws_id")
    • Ctrl+Right => Cursor jumped half-way back and is now at the end of "?"! (if anything, it should be at the start of "value")
    • Ctrl+Right => Cursor jumped back and is now at the start of "1" (should be at the start of "ws_id")
    • Ctrl+Right => Cursor is at the start of "index" in "1-index" ✔

    I attached an ENEX file to reproduce the problem.

    Problem.enex

  12. Btw, I tried messing around with the HTML content in clipboard, and I couldn't find any combination of divs, p's, evernote clipboard attributes, actual newlines, brs, etc. that would result in the desired outcome.

    I didn't play with the richtext since that format is more foreign to me. But, if you say that the richtext could work, it could be worth for me to try building a utility that will convert CF_(UNICODE/OEM)TEXT to the required richtext data inside the clipboard to be able to paste it correctly... This is still pretty annoying though.

    This would mean that the RichText is the *only* thing that'd work, though. Even EN's own format doesn't work! You can see this by simply copying and pasting such a piece of code from Evernote to itself... Just select it and press Ctrl+C, Ctrl+V. It will also double the newlines...

  13. I have the problem that the web clipper is removing indentation from code blocks, making the code unreadable. I have seen this on multiple websites, regardless of whether "full page" or "article" or "selection" is being clipped.

    For example, try this website: https://objectcomputing.com/resources/publications/sett/july-2019-web-dev-simplified-with-svelte

    It should look like this:

    image.png.4e08c740e944cdb62bd27fdbc839207a.png

    But in Evernote, it ends up like this:

    image.png.05a2a9932bad2d4c95856a12d96497a3.png

    I'm using Chrome and the Windows client.

    • Like 1
  14. Same issue here, for a long time already. I verified that this is with plain text copy, there is no formatting that can mess it up, and it doesn't matter if the line endings in clipboard are CRLF or LF, and Ctrl+Shift+V makes no difference to Ctrl+V :(

     

    EDIT: This even happens when copying from the code block into itself! Every time, empty lines get doubled again and again.

    This is a major issue for me, and it exists for so long already, is there any chance it will be looked at some time soon?

     

    EDIT2: There is now a workaround!

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