Sven Abow

Thanks PinkElephant and JLAW! Finally the issue is resolved for me as well by updating to the latest iOS on my iPhone and iPad Pro : ) Though I agree in general with PinkElephant about staying on top of updates, the situation is a bit different for pro music producers. We must not update until at least about 6 months after a major update comes out because new releases may not be supported by third party developers. From my experience in the past even Apple updates had fatal bugs that could put us out of business, or at least throw a serious wrench in our everyday processes. I could tell you stories... Thank you again, and have a great Summer!!!

Aha, so it is time for a battery replacement. Will do that. All great info! Thank you so much for all your help!!!

The old ios might just be it. I do have 85GB of 256GB available. The battery needs charging throughout the day, otherwise the phone might run out of juice. The charge would fall off fast in the winter when I was in the cold for a few hours. I have looked far and wide and can't seem to find any way to contact EN support. How do you contact them? It seems to me like they have stopped supporting folks on the Plus plan. Thank you very much for you time and care!!!

Thank you for your kind reply, PinkElephant! I sure did the things you mentioned, to no avail. I even deleted the stored password and login info for EN on my iPhone at Settings > Passwords & Accounts > Website & App Passwords. Once I uninstalled the app, switched the phone off, waited, reinstalled the app, the app shuts down immediately after it begins to open. I see the white background with the green elephant logo for a split second, then the display goes back to the home screen. It doesn't even get to the log-in screen. When double clicking the home button, the same white background with green logo becomes visible as one of the tiles for all my open apps. When I tap on it, it changes back to the home screen. Could EN have installed, even though it is not compatible with 13.6.1? Usually I get a warning message when apps aren't compatible. Could another app update be incompatible with EN? Updating the os is on my list of things to try. Thanks again : )

Greetings, After updating to Evernote 10.34.1 on my iPhone 7+ running ios13.6.1, the app crashes at startup. When I double click the home button, the app is listed as open. When I swipe up, to close it, and try to reopen it, it crashes again. I then deleted it from the phone, and re-installed it by going to the App Store, searching for Evernote, and by clicking on the cloud icon next to the app name. It downloads and installs fine, but then it crashes again. How can I get a "fresh" copy of the app, rather than downloading it from the cloud? The app is NOT listed in my iCloud under Apps (system settings > iCloud > manage)? Any other ideas why it is crashing? My phone says "This app can run on this device". I have an active Evernote Plus plan subscription, and it works fine on my Mac and iPad. So far I went on to do a soft reset of the phone, with the problem persisting. Any help from the community would be greatly appreciated. Thank you very much!!!