motivier

17 hours ago, Jay-Bob said:

Hi there, Fujitsu has updated drivers for certain scanners they manufacture, but they have not yet updated the drivers for the ScanSnap Evernote Edition Scanner. Fujitsu is the hardware manufacturer of this device and they have updated the drivers for each device after an OS update. We're in discussion with Fujitsu but do not have an estimate on when to expect these drivers to be available if you have already updated to macOS Mojave.

As I understand it, the Scansnap Evernote edition scanner is basically an iX500 but with specialized software and driver for the Evernote. Fujitsu updated their generic iX500 sofware in December. Mojave was released in September.

So why does it take so long for Evernote to discuss the update of the driver for the Evernote branded scanner, which can’t be that much different to a standard iX500?
Is it money?

I’m already supporting Evernote as premium user, but I’m not getting the premium support in this case.

Is there any roadmap from Evernote for an update of the ix500 Event Edition for Mac OS X Mojave?

Fuji has released the update in December, it shouldn't be too difficult to make an Evernote version out of it.