Yep. Totally broken. Premium user here as well. Never mind "advanced" features such as copy outline list from Evernote to standard applications such as Outlook and other MS Office. I'm no programmer but XML and other such standards are not properly implemented and probably a host of other shoddy practices and bad coding underlies this product. And to add insult to injury, the nested "folder" system is, well, very cumbersome. And that's putting it generously. It's frustrating because I'm invested in this tool, and there's little out there that's as prevalent and as feature rich. But oh so broken.