I came to Community Forums after being unable to get an answer from Support. I was repeatedly directed to articles explaining how it should work. I tried renaming and rephrasing the question numerous times, without success. That's why, after then coming here, and being tired of typing the question over and over, my initial query was so terse. I didn't know if anyone would read it, so I appreciate actually getting replies. Do you know how I can contact someone in Support for a real exchange of information?