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About Dgro

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  1. I've been a loyal Evernote user and evangelist since 2012. Since upgrading the iPhone App to the most recent version, as well as my desktop version to (308094) I am now losing notes that I write on my phone and sync via WiFi. The notes vanish - they don't go to trash, they don't show on recent notes (unclear where this list is anymore), and there is no way to undo the action that might have caused the hiccup. I can't use a tool that I don't have 100% confidence in the sync features (one reason I will forever avoid using Google Drive). Also, I was on a premium subscription for ~$50/year. Apparently my subscription did not renew (without my knowledge), the Premium license is now ~$120/year, and there is this "Evernote Plus" license for ~$50/year with reduced feature set that you can't find unless you click the right link somewhere. All of this is pretty shady and unfortunate. I'm now evaluating alternative, reliable note-taking Apps - loyal customer with years of usage to pissed off App shopper in a few short minutes. Somebody in user retention might want to look into the experience of long-time, loyal, legacy users.
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