midlander

Thanks for your quick response today. Followed your instructions and used Revo to uninstall it, then installed the new version & it's all working again. No idea what went wrong with the original installation, and I always update if there is a new release.

Subscription, since 2014, have been using it for years and never had a problem. The pc I am using is over a year old so not as if trying to instal it on a new machine.

It said new version available, so I said OK to update it. Can't remember all messages I got, but things like I was offline, then couldn't start so quit or restart. After spending ages turning pc off and on again, it still wouldn't work. Then uninstalled it, switched pc off then on again & tried installing a new download, but that still won't work. I get "Sorry, we'rehaving trouble loading evernote" Reload evernote. Tried everything, won't run on this Windows 10 pc anymore At least it still works on my mobile. Just to add, the version I downloaded after deleting the version that packed up, was 10.38.3 The view I get on my pc, Quit or restart just do not fix it, nor does reload