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Norman Boyd

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  1. And here's a workaround without add-ons: Open a message in Thunderbird Go to VIEW > MESSAGE BODY AS >: PLAIN TEXT Now forward any email and there are no spaces. If you need to see an HTML email follow the above and select HTML
  2. I wonder if theres a conflict in my notes because I create or edit a note and when done hit the tick/check mark, but then edit while waiting for the process to be done, this creating two notes in between syncs. Just my thoughts
  3. Thanks AG. I went to Thunderbird and hit another can of worms - and this isn't a Thunderbird support forum so I've taken Viktor's suggestion as my fix. However, let me tell you (and others why) Downloading another REDIRECT (or EnForward) in Thunderbird - I was reluctant to download an Add-On as permissions statements are scary: Have full, unrestricted access to Thunderbird, and your computer When I read the detail it becomes scarier: https://support.mozilla.org/en-US/kb/permission-request-messages-thunderbird-extensions I searched and can see this looks to be something to do with permissions needed to migrate from one version to another but still. The message is scary! Thanks for your suggestion, but i shall "Forward as Attachment"
  4. I've tried your suggestion and it works beautifully!. Thanks, I'll do that for now and hope to see the bug fixed.
  5. I thought I'd add the reply I received yesterday for others who may have seen this post: ======== Thank you for bringing in this to our attention. I confirm that this is a known issue our engineering team is currently investigating. I've gathered all the very helpful information you provided and added it to the existing issue report we're addressing. At the moment, I don't have a time or date on when this will be resolved, but please know our developers will prioritize and investigate the root cause to determine the best way to correct this issue. Given the nature of the issue, this isn't something I can fix for you directly, and it will require a fix by the engineering team via a software update. I know that this doesn't immediately correct this issue that's interrupting your workflow, and I'd like to thank you for your patience and understanding as we work to resolve this. =======
  6. Hi PinkElephant and agsteele Thanks for your comments. I use Thunderbird as an email client and accept default settings, as far as I remember. I then FORWARD the email to EN and that's it. I just tried exporting from EN "as a "single webpage (HTML)" and got the spaces there too. I viewed the webpage source code and went down to the email content (as I'm sure you don't need me to add all those EN code lines!) and this is the first line of my email: <h1 style=" font-family: Source Sans Pro,-apple-system,system-ui,Segoe UI,Roboto, Oxygen,Ubuntu,Cantarell,Fira Sans,Droid Sans,Helvetica Neue,sans-serif; word-break: break-all; page-break-inside: avoid; "> Re: Stipple / Scribble </h1> <en-note class="peso"><div class="para">Hi again David</div><div class="para"><br></div><div class="para">Spike was such a character! His influence on British humor is very hard to underestimate!</div> So in plain English: NOTE: The space between HIS and INFLUENCE If it helps, when I paste on THIS page, it has no spaces: I'm pleased Peter (above) mentions the same problem. If you need me to search EN for other instances, I could check if it's not just Thunderbird Thanks for your help Norman
  7. I have finally upgraded to EN v.10 on my Windows 10 PC. It all looks gorgeous - congrats to the team - but one issue immediately hit me - which I can't see in the discussions Some forwarded emails have spaces arbitrarily inserted making many historic notes very annoying to read See screenshot attached, (as pasting here, in Rich Text or Plain Text does not show them!) I checked several emails and it's almost like some clients (not all!) might have Returns in them which, when forwarded to EN, become spaces. But this didn't used to occur and switching back to Legacy they look fine I tested it from fresh (in case it is historic emails which 'changed' in the migration to v.10) but in fact the attached shows it's not! Any help gratefully received
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