Cash_Boston

I've had this issue on Evernote Mac for 5 days. One of my Macs: All is well. The other: Evernote won't load. Uninstalling and reinstalling won't work. Quitting and restarting won't work. Evernote Legacy *does* work. Brand new release and it won't even load, with zero tech support attention? (I submitted a ticket 5 days ago). DEPLORABLE.

Evernote's killer feature is in-PDF search, which downright *sucks* on all competing platforms. So a suggestion: The UX of PDF annotation in Evernote on an iPad has unnecessary steps. If you read a lot of PDFs (I'm a grad student at Harvard and the school assigns a ridiculous load of reading each week, 95% of which are via PDF), the need to toggle between a) page control view (to scroll), b) highlight and c) make margin notes is 4 pen selections vs. what could be one. Please fix this or allow integrated use of an external PDF editor (as you do with Preview on the Mac). EXAMPLE OF THE MULTIPLE BUTTON CLICKS WHERE THERE SIMPLY COULD BE ONE Here are some process steps to illustrate where the UI is cumbersome, and where it could be streamlined, as well as 2 annoying bugs that have really hampered progress: Open a PDF in Evernote Select annotation (and there's a bug where when you do so, the page size changes and the cursor jumps back some pages) Select scroll to compensate for the cursor jump bug to get to your desired note-taking spot in the PDF Select 'highlight' (which means selecting one icon in the vertical button list, waiting 2-3 seconds for that menu to 'settle,' then selecting the 'highlight icon,' then re-selecting the highlight icon because it often doesn't 'take' the first time, then highlight the PDF). To go back to scroll is simple and a great model of how simple it should be to toggle between the most common annotation features: Highlighting, note-taking, scrolling. To scroll after highlighting, you then just: Select the scroll icon Why can't we just have a persistent button in the margin so with one-button selection, we can toggle between scroll, highlight, and note-taking? ONE ADDITIONAL BUG, AND IT'S A KILLER Since Evernote PDF editor doesn't auto-save, if I've highlighted several pages in a PDF then get up for a few minutes, when I come back, if the screen lock has activated, unlocking doesn't bring-up the last Evernote screen (the PDF) on which I was working. I lose *all* annotations I hadn't saved as a result. I've lost hours of note-taking and annotations. Yes, I could get in the habit of constantly pressing "save," but doing so bounces me out of the PDF to the main interface (why??) so I have to open-up the PDF again, select 'annotate,' scroll to the last edits (why don't you offer an option to 'return to the last annotated page' like Kindle?), and start again. CUMULATIVE 'TAX' BASED ON IPAD ANNOTATION UI CHOICES Add the annotation needless button clicks, the loss of annotations if the screen lock activates, and the lack of 'intelligent scrolling' to return me to the previous spot where I left off, and a 'productivity tool' starts to really tax my progress. Are any of the issues noted above in the process of being addressed?

I'm new to Evernote...well, back to Evernote having used OneNote for years. Why? The simplicity of PDF OCR and notes searchability. Why might I switch back? Your menu sizes are too small and uncustomizable. It's great to have the Note itself respond to the scroll wheel, but the sidebar and editing icons are minuscule...so much so that I showed the interface to 2 colleagues and a UI/UX researcher who, without knowing/using Evernote, swore up-and-down that I was missing some obvious customization command because "there's no way anyone would design display fonts so small, as a default." I see this string has comments dating over 5 years. I run a software company so if you're not going to make this change due to some UI/UX philosophy, please share it so we can all make our decisions accordingly. If you are planning to address, please share that as well. Love your product but like others have noted, this 'display font size inflexibility' and display default font size is too small and really kills the user experience of the product. I've gone from being excited within each note to dreading any task that involves formatting of a note or accessing/navigating notebooks in the uncustomizable left pane. Please let us know your thoughts.