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malex583

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  1. w00h00! That did the trick - my MacOS Evernote client seems to have all my notes in it; nothing is hanging. Thank you PinkElephant. This is huge. ...if anyone has ideas on the customer service issue (inability to reach customer service because of circular authentication loop), I'm all ears.
  2. Thanks PinkElephant, I've done as you've suggested, having removed the EN data. I'm restarting the mac now. Interestingly, I'm unable to get to support using the link you've provided. That's the place I've gone hundreds of times before, in search of a customer support option. Here's what happens: At the top of the page it perennially says "You have logged out of evernote," even if I just went through a login prompt to get to the page. When I click the "Log in" button at the top, it takes me straight to my Evernote notebooks -- not to the support page. I'll let you know how the reload goes, assuming I can find my way back to this forum post. Thanks, Mark
  3. How do you contact support? I'm at the end of my rope here. The MacOS app has been limping for the last year and this last month it went over the cliff: I've reinstalled the latest Evernote client 4 times with the same result -- either can't access any of my notes or I can only access a smattering of them (with the rest replaced by a spinning green progress circle that never resolves). And now, even the web Evernote is broken. WTF happened to Evernote? ...and what platform are people moving to? I'm curious to know what the smoothest migration options are.
  4. OK, I’ve been patient. I’ve waited 3 months for some bug fixes to come along and... nothing. Since October my MacOS Evernote, my second brain, the core of my business where all my records are kept, no longer works. I click on a notebook... nothing in it. I click on a note... nothing in it. Click on inbox... nothing in it. It repeatedly tells me to “reload,” as though I’m using a flaky web browser and requires I reboot my Mac to access... THE INBOX!!! Or my client records!!! No inbox? In Evernote?! You had one job. I use Evernote for two reasons: reliability and good search. I require both. If you’re not going to fix it in the next month I simply can’t stay. I don’t want to leave, but you’re messing with my livelihood. Please recognize what your customers are paying for and get back to delivering it. best, Mark
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