I have done all that several times however I still get the error every time I try to open a note on my Galaxy S4. It is one of 2 devices on my account (other is W10 desktop which is working fine). It is syncing OK because I tested by editing a note near the top on desktop so I could see without opening the note on the S4. I only use the app for a very simple personal record of text only notes about prices or part numbers or ???. Nothing else. The app has worked fine for 3-4 years on the S4 till last week. Opens fine and can scroll thru notes and change sort etc. When I tap a note to see all of it or edit it there is a 3 second delay and then a message saying Opening note, Please wait. 11 seconds later the Note Edit error message pops up. Tap OK and the app closes.
I tried to open a support request via email but apparently that is not available for Basic users (it doesn't really say that, but couldn't find a way). I have attached the Activity Log in case someone can help.
Thanks for your help. Jerry