I've had this problem for two weeks now. I just created a new account to use for work related things. One of the EN troubleshooting tips was to delete your trash. I did this, i regret this. Anyone else having this issue, don't do it if you don't have to. If there isn't a straight forward answer to this question i'm going to have to abandon Evernote for both personal and work. This would be an anticlimactic end to a 7 year journey.