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Lindlee

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Everything posted by Lindlee

  1. Oh my DTLow, thank you so very much. I will contact Dave and hopefully get out of this painful, time-consuming, frustrating situation. Thank you thank you again. - Lin
  2. Hi Dave, Thanks for your response. I've gone to that page so many times my head hurts. When I click directly on the link you've provided, I am redirected to https://www.evernote.com/SupportLogin.action?return_to=https%3A%2F%2Fhelp.evernote.com%2Fhc%2Fen-us%2Frequests%2Fnew where I am challenged to sign in. After I sign in, I land on https://maintenance.evernote.com/maintenance.html , where it says the Evernote service is unavailable. See attached image. I have landed on this page for days and days. I can sign into Evernote.com and see notes, Admin console, etc. The Evernote service is alive and well. Interestingly, when I right click to go to the link in a new tab, I am redirected to https://evernote.com/logged-out/?logout&uid=78001081, and it tells me I've logged out. See attached image. I'm on a new Win 10 PC, using the latest version of Chrome. But the problem of emails not manually forwarding to EN correctly started weeks before I got this machine. If I "log in" to this support site (button in upper left of first screen shot), I am summarily plunked back into Evernote.com where I see all our notes, can change to the admin console, can do everything but get any help. thanks again for any help you can provide.
  3. Hi, I am a Premium subscriber to Evernote Business. Everything that BradGad said is true. Evernote has been my fav app forever. Now, paying hundreds of dollars of year, I can't get to any form of support, any where. This is a sad day, indeed. All I want to do is understand why my zap that sends email to a specified notebook humms merrily along, yet since a few weeks ago (at that time the icons for our accounts mysteriously changed to defaults) when I manually try to forward an email to Evernote - which I have done for years now without fail - rather than have it end up in the notebook of interest, it ends up on my personal side as if the @Notebook name in the subject line is related to a notebook that does not exist. Again, I've been forwarding email to EN for years. Zapier is working. Manual forward from Gmail is landing in the bit bucket of my personal side. Please help. Attached confirms our Premium subscription.
  4. Yes, the dreaded blue box. I thought it had to do with "Spaces" or some other new feature. I had it too. I have the 'extreme' version of the bug like Seattlitte. I've taken to emailing my notes in, or if I have something on my clipboard, if I create a new note I can perform a cntrl-V and put the contents of my clipboard into a new note. If I then don't do anything else, I can type right after the paste but all the characters are smashed together and entering a space is not possible. I can edit any and all Titles. Along with the blue box in the previous version, I had the intermittent loooong wait between characters as I typed, and when I tried to bring up notes - in the reading pane or in a separate window - I'd have to go off and do other chores whilst I waited for the note's content to render because it took so long. Both the intermittent, bursty typing and the long wait for a note's content to render are both gone, but were actually better than not being able to type in notes at all. Just providing as much info as possible to help tech support. I'm off today so perhaps by Monday the team will have a fix so I won't have to revert.
  5. client: Win 8.1 EN version: 6.11.2.7027 (307027) Public (CE Build ce-43.0.4829) I am dead in the water since I updated yesterday. I can create the note title only, and like other posters in this thread, after creating a new note (in new window is the setting), my cursor focus is in the title bar. No trouble creating the title, the default font is "Tahoma 10pt". Then when I click into the body of the note the font switches automatically to "-apple-system 10pt" and there is nothing I can do to type into the note...at all. Nothing. Useless. Same behavior on existing note. Soon as I click into the note body, the font switches and it's over...I can do nothing in the note at all. My entire Evernote instance is useless while the mac users in our office (same Evernote Biz account (yes PAYING account)) continue merrily along their way. The default font in Tools>>Options>>Note is Tahoma 10 pt. Screenshot is not useful - just a blank note with a title. Are we testing on Windows over there? This has to be fixed immediately.
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