Hi all, I am writing to request an investigation into two issues. 1. Loose all Formatting Whenever I copied something from any website, it used to bring all the formatting intact. The copy & paste doesn't work properly anymore. I assume this issue ascribe my previous payment failure for few days. Could you please shed a light on this formatting issue and how to resolve? 2. Duplicate notes This issue started to happen at the same time with the first one. When I make a note by copying and pasting from other websites, more than 2 (sometimes 7 ..