Why, why, why can't Evernote management issue a definitive message to all users that tells us what functions have been removed from the "upgrade" -- and which ones will be restored, or will not be restored? That would save everyone (including the overburdened help desk) a lot of time and grief, and would be a positive way to reach out to users. Even if we don't like the decisions that were made. Evernote management must have missed all of Customer Relations 101.