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MarcSant

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Posts posted by MarcSant

  1. 11 horas atrás, DTLow disse:

    Because we still have access to the legacy version,
    and Evernote is still syncing to the legacy databases (Mac/Windows)
    It's our choice if we want to participate in the v10 experience

    Just don't forget that Legacy version is 32bit only (at least for Windows), and for some huge notes, all users that need to use this version will be impacted. To not harm the users they should provide the 64 Version of it, at least. 

    • Like 1
  2. I got another answer from Tech Support:

     

    "

    Jeffrey B. (Evernote Help and Learning)

    Oct 13, 2020, 19:41 PDT

    Hello Marcelo,

    Thank you for your reply.

    We understand your frustration regarding these missing features. We haven’t yet built this feature into the new Evernote app. These features are on our to-do list and we plan on building it soon.

    We thank you for your understanding and patience.

    Let me know if there is anything else you need. We are here to help.

    Regards,

    Jeffrey B.
    Customer Support Representative

     

    Marcelo Santos

    Oct 13, 2020, 4:47 PDT

    “You can still use the Legacy version of Evernote in the future. However, we recommend that you update to and use the newest version of Evernote to get the latest features and ensure that you have the most recent bug fixes, security fixes, and performance improvements.”

    How I can use the newest version since it lack’s core features that I use as daily basis?

    - There is no way to change the color of lateral toolbar from Dark.

    - There is no way to put shortcuts list in the top of screen. It will not move anymore

    - There are only FIVE Fonts. For me that store computer code in the notes, it is A TERRIBLE choice

    - I can't change the Interface Language. I like to use English Interface, since I can have a lot of info in foruns instead to get translated the Brazilian version to English one.

    - I can't create a Notebook inside the Notebook stack as I always did. You need to first create the Notebook, then move it to stack

    - I can't grab a screen capture anymore

    - I can't Paste text directly to Evernote note (CTRL+shitf+V) anymore

    - I can't import a folder anymore

    - I can't un-stack a Notebook from a stack using right click mouse. I need to drag an drop them.

    - I can't narrow a search inside a specific Notebook or Notebook Stack

    The newest version have this features? If yes, please show me. If not, I stick with legacy version until my migration plan is in course. After that, I will cease to use Evernote and hope you all good luck with this sinking ship.

    Att,

    -----

    Marcelo Santos"

    So, honestly, I give up. I don't know all you, but this time is enough for me.

     

     

  3. At least in my point of view, they are unifying the product to have a single development team, reducing costs by allowing the Windows team to have the same development base for Apple. 

    This forces them to remove features that are highly dependent on the operating system, such as sending a note via email, changing the font to a list larger than just 5, among other things. 

    What they did was: "we will implement a multi-platform version, release it with what we could provide for both ecosystems, and over time we will implement back what we removed." 

    From a business point of view, it makes sense because you save money and focus in one direction only, with shorter development cycles.

    But the problem is that they haven't thought about users at all: they've launched the new product and damn what the user thinks. They could have minimized all this stress by sending an email to all users talking about the new version, and in this email putting the link to the Legacy version in case the user didn't feel comfortable with the changes.

    I live here in Brazil, I have always praised and spoken well of American Technology companies, how serious they are, competent and how they produce excellent systems and products that help our lives, but this time, sincerely gave me shame about what they did. 

    It was very, very amateurish. I would expect this kind of posture from a backyard company, a beginner, which has a bunch of teenage nerds starting now, but, honestly, the role is inverted: The teenage nerds are producing each time more great products, creating applications that are innovating and changing the life of many people, and contrary to what I said, they don't take these decisions that irritate so many people in such a short time.

    I think the company's board needs to look to this, it needs to look to what is happening, it is not just a bunch of angry people with a new function or new resource but essential functions that makes the product viable for the users.

    Evernote as a company can't just believe that because we depend on them we won't migrate to another platform, we can and will do it! 15 years ago there wasn't alternative, today we have, and to have alternatives means that your product can't give margin for error. 

    And this last change was a grotesque mistake, which is leading to a huge base of paying users to rethink Evernote as a loyal note companion. 

    • Like 2
  4. 1 minuto atrás, jcnassoc disse:

    Thanks for sharing their response Marc. Seems to me they are 100% NOT taking responsibility for what's happened... almost making it seem it is our (users') odd-ball "scenarios" that require us to downgrade. 

    Yeah. At least, some support manager will be get promotion bonuses when their support team will be handle more than 100% increase support tickets in the next few weeks!

    • Haha 2
  5. At least in my point of view, they are unifying the product to have a single development team, reducing costs by allowing the Windows team to have the same development base for Apple. 

    This forces them to remove features that are highly dependent on the operating system, such as sending a note via email, changing the font to a list larger than just 5, among other things. 

    What they did was: "we will implement a multi-platform version, release it with what we could provide for both ecosystems, and over time we will implement back what we removed." 

    From a business point of view, it makes sense because you save money and focus in one direction only, with shorter development cycles.

    But the problem is that they haven't thought about users at all: they've launched the new product and damn what the user thinks. They could have minimized all this stress by sending an email to all users talking about the new version, and in this email putting the link to the Legacy version in case the user didn't feel comfortable with the changes.

    I live here in Brazil, I have always praised and spoken well of American Technology companies, how serious they are, competent and how they produce excellent systems and products that help our lives, but this time, sincerely gave me shame about what they did. 

    It was very, very amateurish. I would expect this kind of posture from a backyard company, a beginner, which has a bunch of teenage nerds starting now, but, honestly, the role is inverted: The teenage nerds are producing each time more great products, creating applications that are innovating and changing the life of many people, and contrary to what I said, they don't take these decisions that irritate so many people in such a short time.

    I think the company's board needs to look to this, it needs to look to what is happening, it is not just a bunch of angry people with a new function or new resource but essential functions that makes the product viable for the users.

    Evernote as a company can't just believe that because we depend on them we won't migrate to another platform, we can and will do it! 15 years ago there wasn't alternative, today we have, and to have alternatives means that your product can't give margin for error. 

    And this last change was a grotesque mistake, which is leading to a huge base of paying users to rethink Evernote as a loyal note companion. 

    • Like 6
    • Thanks 1
  6. The answer I got from representative support:

    "Hello there Marcelo,

    Thank you for taking the time to reach out to Evernote Customer Support. This is Jeffrey, and I'll be assisting you today.

    I understand you'd like to go back to using the older version of Evernote. While we encourage everyone to give the new Evernote app a try, we recognize that there are some scenarios where using an older version is necessary or desired.

    You can download the Evernote Legacy app by following the instructions in this Help & Learning article: Install an older version of Evernote.

    If you run into any trouble, I'd be happy to help troubleshoot with you so you can get back to being productive with Evernote.

    Thank you for your patience and understanding.

    If you have any other questions or clarifications, feel free to reply to this email. We will do our best to assist you.

    Kind Regards,

    Jeffrey B.
    Customer Support Representative"

    So, for those are not happy with the new 10 version, there only 2 possible options:

    - Stick with legacy version

    - Switch to another product. 

     

    • Like 1
  7. 1 hora atrás, jcnassoc disse:

    I too am a long-time Evernote (paying) user / fan / advocate. And I too have been devastated to see what was once an outstanding piece of software utterly destroyed. This is sad. 

    Yeah, me too. I spoke about Evernote to almost all my work fellows and colleagues and now I was really disappointed. The ticket that I opened in the support was answered today, and the only path that tech support guy instructed my is "Use the Legacy Version".

    I'm pretty sure that I know which direction the company is aiming at with the product, and for me, it's enough. I'm planning to invest my effort to Notion, and leave Evernote and wishes good luck.

    • Thanks 1
  8. 13 horas atrás, Kolmir disse:

    I'm currently testing OneNote (full v.) -> Editor and sync works better than fine on all my platforms, only maybe some small UX complaints on mobile. There are scan tools and Web-Clipper from MS. I can also protect selected content https://www.groovypost.com/howto/password-encrypt-microsoft-onenote-notebook-section/

    Next week I plan to try migration https://www.onenote.com/import-evernote-to-onenote

    However, maybe we can do more, for example like all users of EvN will stop paying subscription at once or contact investors or maybe consider class action lawsuit? I'm not a lawyer, but maybe there is a proper way out? Or EvN just gone crazy... and we should abandon the ship ASAP? As long as we can migrate local notes...

    In the End User License agreement, probably have  some obscure clause that protects Evernote company from Lawsuits like this. But, we can do more if we make a coordinate social media buzz. Contact CNN? Or another important tech channel?

    They need to be know that we are all pissed off. At least, I'm in the right moment. 

    How irritating it can be since I'm here in the middle of Sunday thinking about how to migrate my data to another service, instead to playing a video game or playing with my kids?

    • Like 3
  9. 14 horas atrás, Kolmir disse:

    I'm currently testing OneNote (full v.) -> Editor and sync works better than fine on all my platforms, only maybe some small UX complaints on mobile. There are scan tools and Web-Clipper from MS. I can also protect selected content https://www.groovypost.com/howto/password-encrypt-microsoft-onenote-notebook-section/

    Next week I plan to try migration https://www.onenote.com/import-evernote-to-onenote

    However, maybe we can do more, for example like all users of EvN will stop paying subscription at once or contact investors or maybe consider class action lawsuit? I'm not a lawyer, but maybe there is a proper way out? Or EvN just gone crazy... and we should abandon the ship ASAP? As long as we can migrate local notes...

    I made some tests using the import tool, and, here are some important tips:

    - Don't try to import everything in one batch. Take the small Notebooks and import 2 by 2, or one by one.

    - Encrypted notes need to be de-crypted before you import them.

    - Plug you Mac or PC to lan port or a relly fast reliable wifi network. The import tool read your notes and save them directly into the cloud, so, a fast network is important. 

    - You can import using the Legacy version if is installed, or the file exported by Export option. Using the exported file appears to be faster than using the direct access method. 

    Good luck!

    • Thanks 2
  10. 10 horas atrás, Coffee First Thing disse:

    I'm not ready to abandon Evernote, but even on the list of what's coming next to Evernote 10, I don't see keyboard shortcuts. I create a new notes and paste into notes all the time in Evernote 6.

    I'm looking at Notion, just to be safe, in case Evernote 10 doesn't become complete. Notion's different and far from perfect. (For instance, the Android version of Notion doesn't have the ability to quickly create a note from the notification bar.) 

    Yes, I agree. But, que main question here is: WHEN. When we will have the core features that we need, and for long time the Legacy version will be supported. 

    And, the more important question: is it really worth continuing to be a paying "BETA TESTER"?

    Because that is what we are being now. We are paying to test a BETA version.

    • Like 2
  11. 1 hora atrás, toao disse:

    no, you are note alone...what are you planning to migrate to?

    I'm testing Notion: another great alternative, but, there is no offline storage. But, looking great with a tons of features that I asked among the years and have them today. It also have an import tool than can import everything that you have just in one click. 

    This is program that I'm testing right now, until Evernote Legacy is supported. 

  12. OneNote have a great tool to batch import your notes. For me, is most close to Evernote that I know. The Mobile app is really good, and the web capture extension is better than Evernote. But, it's lacks some good features that Evernote have (or at least, had).

    Notion, is another great alternative, but, there is no offline storage. But, looking great with a tons of features that I asked among the years and have them today. It also have an import tool than can import everything that you have just in one click. 

    This is program that I'm testing right now, until Evernote Legacy is supported. 

    • Thanks 2
  13. 12 minutos atrás, ej8899 disse:

    I'm going to have to do a new video to update from my last one about 'offline mode' ... I just tried this again - confirmed my v10 Evernote folder is rolling in at 36GB and that is pretty much the same as the Legacy edition.     I pulled the plug on my hardwire connection and can confirm throughout a random selection of notes from recent through to a couple of years old all loaded up just fine.  I was still getting broken thumbnails in my snippet view, but that's minor - the note contents (including attachments) appeared to be working.

    Maybe 2 days wasn't enough for Evernote to download everything in my  36gb database. 

     

    Good to know. So, If you already have 36Gb of data from Legacy version, you will need to download again 36Gb of data, but, this time without any indication or warnig that a Sync is taking place....NICE!

  14. Em 08/10/2020 at 14:25, Dave-in-Decatur disse:

    @wolfonta and @agsteele, thanks for the info about running both versions side by side. Do you know if they both access the same DB? IAC I presume it would be a bad idea to have the same note open in both versions at the same time.

    The new version appears to be just a front side web client. There is no DB access in your local storage. I can confirm this since I using both new and old version side by side. Well, to be honest, I deleted this 10 ***** version. Or caothic version, or beta version, for me all this names are the same.

    I'm planning to abandon Evernote if they will not support the legacy or the older versions anymore. Well, to be honest, after this disastrous new version, I'm thinking about leaving for good. Whether the old version is supported or not.

    • Like 1
  15. 6 minutos atrás, s2sailor disse:

    @gazumped I admire and appreciate your positive view, but here I respectfully disagree.  Evernote could have informed us, by well, informing us.  They were very transparent about taking the time out needed to replumb the clients and backend.  They should have been equally transparent about what features these new versions were leaving out and whether temporary or permanent, and this information should have been made available to users before they did the "upgrade."  It is great they are allowing the legacy version to be used in parallel.  It would be helpful to have an estimate on how long the legacy app will still function.

    Totally agree. Acting like you mentioned denotes, at least for me, that they are not giving a ***** for us, I can almost hear the planning team saying, "Let them scream" that the support team can handle the pressure. 

    I'm sorry for those who still think this is normal, but, frankly, this is not the way to work. This is not how you do an implementation with the removal of so many basic features of the product.

    For me this was totally amateurish. It is not possible that nobody has questioned this, I refuse to believe.

     

    • Like 3
  16. Agora, DTLow disse:

    You might be happier using the legacy version

    Yeah, at least, there is a chance to continue to using this version, util I migrate my notes to another place.

    But, legacy version lacks native 64 bit versions, that has better deal with huge text notes (source code).

    I'm thinking very serious to abandon Evernote. I'm looking into Notion and it is a really good alternative.

    Let's see what happens.

     

    • Like 2
  17. 16 horas atrás, notetakeingguy disse:

    I was a beta test user and expressed my disappointment many times about it. Sorry folks. I am running both versions. What I like about the new version is I can paste from Word better. And the search is better. But I miss the tag organization and the Send a Copy by E-mail. Even though I have 6.25 installed, I can't seem to get the Outlook web clipper to work. But maybe I need to reinstall it.

    I understand you test BETA versions since you're a beta tester user. But we all here are NOT BETA USERS. And, I felt that we are treated like this way.

    "stick it down in their throats and let see whats happen"

    Really man, I use Evernote more than 15 years. And this is the most FRUSTATING version ever since. 

    I can't believe that there is no person in the support staff, no people that has not take ONE single quote about the all features have been removed in one single release. 

    Please, make the product BETTER not destroy it.

    If single Evernote Staff member read this, please listen to the majority of paid users here, and think: is there nothing wrong?

    • Like 7
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