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MarcSant

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Everything posted by MarcSant

  1. Just don't forget that Legacy version is 32bit only (at least for Windows), and for some huge notes, all users that need to use this version will be impacted. To not harm the users they should provide the 64 Version of it, at least.
  2. I got another answer from Tech Support: " Jeffrey B. (Evernote Help and Learning) Oct 13, 2020, 19:41 PDT Hello Marcelo, Thank you for your reply. We understand your frustration regarding these missing features. We haven’t yet built this feature into the new Evernote app. These features are on our to-do list and we plan on building it soon. We thank you for your understanding and patience. Let me know if there is anything else you need. We are here to help. Regards, Jeffrey B. Customer Support Representative Marcelo Santos Oct 13, 2020, 4:47 PDT “You can still use the Legacy version of Evernote in the future. However, we recommend that you update to and use the newest version of Evernote to get the latest features and ensure that you have the most recent bug fixes, security fixes, and performance improvements.” How I can use the newest version since it lack’s core features that I use as daily basis? - There is no way to change the color of lateral toolbar from Dark. - There is no way to put shortcuts list in the top of screen. It will not move anymore - There are only FIVE Fonts. For me that store computer code in the notes, it is A TERRIBLE choice - I can't change the Interface Language. I like to use English Interface, since I can have a lot of info in foruns instead to get translated the Brazilian version to English one. - I can't create a Notebook inside the Notebook stack as I always did. You need to first create the Notebook, then move it to stack - I can't grab a screen capture anymore - I can't Paste text directly to Evernote note (CTRL+shitf+V) anymore - I can't import a folder anymore - I can't un-stack a Notebook from a stack using right click mouse. I need to drag an drop them. - I can't narrow a search inside a specific Notebook or Notebook Stack The newest version have this features? If yes, please show me. If not, I stick with legacy version until my migration plan is in course. After that, I will cease to use Evernote and hope you all good luck with this sinking ship. Att, ----- Marcelo Santos" So, honestly, I give up. I don't know all you, but this time is enough for me.
  3. At least in my point of view, they are unifying the product to have a single development team, reducing costs by allowing the Windows team to have the same development base for Apple. This forces them to remove features that are highly dependent on the operating system, such as sending a note via email, changing the font to a list larger than just 5, among other things. What they did was: "we will implement a multi-platform version, release it with what we could provide for both ecosystems, and over time we will implement back what we removed." From a business point of view, it makes sense because you save money and focus in one direction only, with shorter development cycles. But the problem is that they haven't thought about users at all: they've launched the new product and damn what the user thinks. They could have minimized all this stress by sending an email to all users talking about the new version, and in this email putting the link to the Legacy version in case the user didn't feel comfortable with the changes. I live here in Brazil, I have always praised and spoken well of American Technology companies, how serious they are, competent and how they produce excellent systems and products that help our lives, but this time, sincerely gave me shame about what they did. It was very, very amateurish. I would expect this kind of posture from a backyard company, a beginner, which has a bunch of teenage nerds starting now, but, honestly, the role is inverted: The teenage nerds are producing each time more great products, creating applications that are innovating and changing the life of many people, and contrary to what I said, they don't take these decisions that irritate so many people in such a short time. I think the company's board needs to look to this, it needs to look to what is happening, it is not just a bunch of angry people with a new function or new resource but essential functions that makes the product viable for the users. Evernote as a company can't just believe that because we depend on them we won't migrate to another platform, we can and will do it! 15 years ago there wasn't alternative, today we have, and to have alternatives means that your product can't give margin for error. And this last change was a grotesque mistake, which is leading to a huge base of paying users to rethink Evernote as a loyal note companion.
  4. Yeah. At least, some support manager will be get promotion bonuses when their support team will be handle more than 100% increase support tickets in the next few weeks!
  5. Regarding the last buzz about the new 10 version, at least in my point of view, they are unifying the product to have a single development team, reducing costs by allowing the Windows team to have the same development base for Apple. This forces them to remove features that are highly dependent on the operating system, such as sending a note via email, changing the font to a list larger than just 5, among other things. What they did was: "we will implement a multi-platform version, release it with what we could provide for both ecosystems, and over time we will implement back what we removed." From a business point of view, it makes sense because you save money and focus in one direction only, with shorter development cycles. But the problem is that they haven't thought about users at all: they've launched the new product and damn what the user thinks. They could have minimized all this stress by sending an email to all users talking about the new version, and in this email putting the link to the Legacy version in case the user didn't feel comfortable with the changes. I live here in Brazil, I have always praised and spoken well of American Technology companies, how serious they are, competent and how they produce excellent systems and products that help our lives, but this time, sincerely gave me shame about what they did. It was very, very amateurish. I would expect this kind of posture from a backyard company, a beginner, which has a bunch of teenage nerds starting now, but, honestly, the role is inverted: The teenage nerds are producing each time more great products, creating applications that are innovating and changing the life of many people, and contrary to what I said, they don't take these decisions that irritate so many people in such a short time. I think the company's board needs to look to this, it needs to look to what is happening, it is not just a bunch of angry people with a new function or new resource but essential functions that makes the product viable for the users. Evernote as a company can't just believe that because we depend on them we won't migrate to another platform, we can and will do it! 15 years ago there wasn't alternative, today we have, and to have alternatives means that your product can't give margin for error. And this last change was a grotesque mistake, which is leading to a huge base of paying users to rethink Evernote as a loyal note companion. We can't stay just posting our problems and frustration here. We need to reach the company, the board, or someone else that can hear us, and provide a road map of features that we missed and when these will be implemented in the new 10 version. Suggestions?
  6. At least in my point of view, they are unifying the product to have a single development team, reducing costs by allowing the Windows team to have the same development base for Apple. This forces them to remove features that are highly dependent on the operating system, such as sending a note via email, changing the font to a list larger than just 5, among other things. What they did was: "we will implement a multi-platform version, release it with what we could provide for both ecosystems, and over time we will implement back what we removed." From a business point of view, it makes sense because you save money and focus in one direction only, with shorter development cycles. But the problem is that they haven't thought about users at all: they've launched the new product and damn what the user thinks. They could have minimized all this stress by sending an email to all users talking about the new version, and in this email putting the link to the Legacy version in case the user didn't feel comfortable with the changes. I live here in Brazil, I have always praised and spoken well of American Technology companies, how serious they are, competent and how they produce excellent systems and products that help our lives, but this time, sincerely gave me shame about what they did. It was very, very amateurish. I would expect this kind of posture from a backyard company, a beginner, which has a bunch of teenage nerds starting now, but, honestly, the role is inverted: The teenage nerds are producing each time more great products, creating applications that are innovating and changing the life of many people, and contrary to what I said, they don't take these decisions that irritate so many people in such a short time. I think the company's board needs to look to this, it needs to look to what is happening, it is not just a bunch of angry people with a new function or new resource but essential functions that makes the product viable for the users. Evernote as a company can't just believe that because we depend on them we won't migrate to another platform, we can and will do it! 15 years ago there wasn't alternative, today we have, and to have alternatives means that your product can't give margin for error. And this last change was a grotesque mistake, which is leading to a huge base of paying users to rethink Evernote as a loyal note companion.
  7. The answer I got from representative support: "Hello there Marcelo, Thank you for taking the time to reach out to Evernote Customer Support. This is Jeffrey, and I'll be assisting you today. I understand you'd like to go back to using the older version of Evernote. While we encourage everyone to give the new Evernote app a try, we recognize that there are some scenarios where using an older version is necessary or desired. You can download the Evernote Legacy app by following the instructions in this Help & Learning article: Install an older version of Evernote. If you run into any trouble, I'd be happy to help troubleshoot with you so you can get back to being productive with Evernote. Thank you for your patience and understanding. If you have any other questions or clarifications, feel free to reply to this email. We will do our best to assist you. Kind Regards, Jeffrey B. Customer Support Representative" So, for those are not happy with the new 10 version, there only 2 possible options: - Stick with legacy version - Switch to another product.
  8. Yeah, me too. I spoke about Evernote to almost all my work fellows and colleagues and now I was really disappointed. The ticket that I opened in the support was answered today, and the only path that tech support guy instructed my is "Use the Legacy Version". I'm pretty sure that I know which direction the company is aiming at with the product, and for me, it's enough. I'm planning to invest my effort to Notion, and leave Evernote and wishes good luck.
  9. In the End User License agreement, probably have some obscure clause that protects Evernote company from Lawsuits like this. But, we can do more if we make a coordinate social media buzz. Contact CNN? Or another important tech channel? They need to be know that we are all pissed off. At least, I'm in the right moment. How irritating it can be since I'm here in the middle of Sunday thinking about how to migrate my data to another service, instead to playing a video game or playing with my kids?
  10. I made some tests using the import tool, and, here are some important tips: - Don't try to import everything in one batch. Take the small Notebooks and import 2 by 2, or one by one. - Encrypted notes need to be de-crypted before you import them. - Plug you Mac or PC to lan port or a relly fast reliable wifi network. The import tool read your notes and save them directly into the cloud, so, a fast network is important. - You can import using the Legacy version if is installed, or the file exported by Export option. Using the exported file appears to be faster than using the direct access method. Good luck!
  11. Looking at what they did to the Evernote last days, probably never. I imagine this is only part of the "IMPROVEMENTS" they have made recently.
  12. Yes, I agree. But, que main question here is: WHEN. When we will have the core features that we need, and for long time the Legacy version will be supported. And, the more important question: is it really worth continuing to be a paying "BETA TESTER"? Because that is what we are being now. We are paying to test a BETA version.
  13. I'm testing Notion: another great alternative, but, there is no offline storage. But, looking great with a tons of features that I asked among the years and have them today. It also have an import tool than can import everything that you have just in one click. This is program that I'm testing right now, until Evernote Legacy is supported.
  14. OneNote have a great tool to batch import your notes. For me, is most close to Evernote that I know. The Mobile app is really good, and the web capture extension is better than Evernote. But, it's lacks some good features that Evernote have (or at least, had). Notion, is another great alternative, but, there is no offline storage. But, looking great with a tons of features that I asked among the years and have them today. It also have an import tool than can import everything that you have just in one click. This is program that I'm testing right now, until Evernote Legacy is supported.
  15. Good to know. So, If you already have 36Gb of data from Legacy version, you will need to download again 36Gb of data, but, this time without any indication or warnig that a Sync is taking place....NICE!
  16. The new version appears to be just a front side web client. There is no DB access in your local storage. I can confirm this since I using both new and old version side by side. Well, to be honest, I deleted this 10 ***** version. Or caothic version, or beta version, for me all this names are the same. I'm planning to abandon Evernote if they will not support the legacy or the older versions anymore. Well, to be honest, after this disastrous new version, I'm thinking about leaving for good. Whether the old version is supported or not.
  17. Totally agree. Acting like you mentioned denotes, at least for me, that they are not giving a ***** for us, I can almost hear the planning team saying, "Let them scream" that the support team can handle the pressure. I'm sorry for those who still think this is normal, but, frankly, this is not the way to work. This is not how you do an implementation with the removal of so many basic features of the product. For me this was totally amateurish. It is not possible that nobody has questioned this, I refuse to believe.
  18. Yeah, at least, there is a chance to continue to using this version, util I migrate my notes to another place. But, legacy version lacks native 64 bit versions, that has better deal with huge text notes (source code). I'm thinking very serious to abandon Evernote. I'm looking into Notion and it is a really good alternative. Let's see what happens.
  19. I understand you test BETA versions since you're a beta tester user. But we all here are NOT BETA USERS. And, I felt that we are treated like this way. "stick it down in their throats and let see whats happen" Really man, I use Evernote more than 15 years. And this is the most FRUSTATING version ever since. I can't believe that there is no person in the support staff, no people that has not take ONE single quote about the all features have been removed in one single release. Please, make the product BETTER not destroy it. If single Evernote Staff member read this, please listen to the majority of paid users here, and think: is there nothing wrong?
  20. It's really sad. I started my migration plan. And I believe, I'm not alone on this.
  21. So, it's time to jump off the boat! This in my humble opinion, the WORST Evernote version in the Entire Evernote History. - No offline Sync, really? The best and core feature that distinguish Evernote from the others, and you remove it? tell me that this is a joke, a REALLY bad one.
  22. It's unbelievable how such a good product can turn into such a bad thing that it induces a customer from years of using the product and the platform to start a process of mass migration of their data to the competition. How can a company do not make a market research, a survey among its loyal customers about what they expect or not from a new version. To me, if Evernote continues like this, it really died. And there it is to look for alternatives to other products, which maybe don't have all the features of Evernote but at least they don't charge us for what they can't offer, different from Evernote which keeps charging and at the same time has removed crucial functions for me. Let's go to the list of CRUCIAL functions that have been removed, and that for me disfigure the whole product: - There is no way to change the color of lateral toolbar from Dark. - There is no way to put shortcuts list in the top of screen. It will not move anymore - There are only FIVE Fonts. For me that store computer code in the notes, it is A TERRIBLE choice - Desktop App is a web based one, and notes are not synchronized anymore. Just turn off your Ethernet adapter and the program will not show notes anymore. The proof is that you are able to show "developer options" that show a web page render in the right side of the screen. Another proof is you can use the old classic version side by side with the new one, so the new version 10 is not using the database files that is stored locally. - I can't change the Interface Language. I like to use English Interface, since I can have a lot of info in foruns instead to get translated the Brazilian version to English one. - I can't create a Notebook inside the Notebook stack as I always did. You need to first create the Notebook, then move it to stack - I can't grab a screen capture anymore - I can't Paste text directly to Evernote note (CTRL+shitf+V) anymore - I can't import a folder anymore - I can't un-stack a Notebook from a stack using right click mouse. I need to drag an drop them. - I can't narrow a search inside a specific Notebook or Notebook Stack. Please, if you noted some another missing feature, feel free to contribute to this list.
  23. It's unbelievable how such a good product can turn into such a bad thing that it induces a customer from years of using the product and the platform to start a process of mass migration of their data to the competition. How can a company do not make a market research, a survey among its loyal customers about what they expect or not from a new version. To me, if Evernote continues like this, it really died. And there it is to look for alternatives to other products, which maybe don't have all the features of Evernote but at least they don't charge us for what they can't offer, different from Evernote which keeps charging and at the same time has removed crucial functions for me. Let's go to the list of CRUCIAL functions that have been removed, and that for me disfigure the whole product: - There is no way to change the color of lateral toolbar from Dark. - There is no way to put shortcuts list in the top of screen. It will not move anymore - There are only FIVE Fonts. For me that store computer code in the notes, it is A TERRIBLE choice - Desktop App is a web based one, and notes are not synchronized anymore. Just turn off your Ethernet adapter and the program will not show notes anymore. The proof is that you are able to show "developer options" that show a web page render in the right side of the screen. Another proof is you can use the old classic version side by side with the new one, so the new version 10 is not using the database files that is stored locally. - I can't change the Interface Language. I like to use English Interface, since I can have a lot of info in foruns instead to get translated the Brazilian version to English one. - I can't create a Notebook inside the Notebook stack as I always did. You need to first create the Notebook, then move it to stack - I can't grab a screen capture anymore - I can't Paste text directly to Evernote note (CTRL+shitf+V) anymore - I can't import a folder anymore - I can't un-stack a Notebook from a stack using right click mouse. I need to drag an drop them. - I can't narrow a search inside a specific Notebook or Notebook Stack. Please, if you noted some another missing feature, feel free to contribute to this list.
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