steven icasa

hi amanda_h, i'm not actually a subscriber of evernote but my boss is and his a premium user now as of 12/12/2017 but his using his account for couple of years already.. so i just want to ask if there is a possibility that his note from basic account will suddenly gone after he upgraded to premium, because what happen is that after he subscribe to premium account all of his notes were suddenly gone from his phone and i look on his trash in the web and his phone but the notes was not there at all.. so could you please help me with this problem of his.. I'am really hoping that you could help me with this.. 

THANKS

regards STEVEN

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