Happening to me too. Trying all the above steps with no luck. Makes me want to cry. Spending hours trying to get Evernote to work and losing money in my business because I can't get at information, and get at my spreadsheets so I can lodge BAS's for clients. Just want to give up honestly. This is now my second afternoon with no work done and clients upset. I've recommended this program to them and they now pay a subscription for a service that is just not working and honestly just wasting time trying work around.