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cvalentiner7

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  1. I seem to have found a possible culprit that caused this same problem with my Scannable app (iPhone 6S on iOS 11.2): I had scanned a load of travel expense receipts but waited to send them until I got home. That's when the above described problem started to happen. What I noticed was that I had also scanned my passport photo page. That had originally tried to register as a business card scan, but I converted it back to a normal scan. When I deleted that one scan, the rest would easily send by e-mail. Somehow the scan (size? format?) caused the tray to trigger the app to crash. That said, and the scans safely saved in my accounting system, I am ditching Scannable now. I don't use Evernote anymore, having switched to OneNote, which is supported and developed. Microsoft's OfficeLens is a lot more stable than Scannable, which has not been updated for a year!
  2. I seem to have found a possible culprit that caused this same problem with my Scannable app (iPhone 6S on iOS 11.2): I had scanned a load of travel expense receipts but waited to send them until I got home. That's when the above described problem started to happen. What I noticed was that I had also scanned my passport photo page. That had originally tried to register as a business card scan, but I converted it back to a normal scan. When I deleted that one scan, the rest would easily send by e-mail. Somehow the scan (size? format?) caused the tray to trigger the app to crash. That said, and the scans safely saved in my accounting system, I am ditching Scannable now. I don't use Evernote anymore, having switched to OneNote, which is supported and developed. Microsoft's OfficeLens is a lot more stable than Scannable, which has not been updated for a year!
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