vincesan

This is my first time posting, and I do so with thoughtful reservation. This is my first time to post a complaint on a site of this kind. I was a very early user of Evernote and found great value in the product. The UX was very well designed and over time I agreed to pay. Then a series of changes were introduced that indicated they lost sight of the original design principles. They also charged me double for a year and refused to reimburse me. Although the design is inferior, I am going to switch to Onenote as it is free and integrated into Microsoft's suite which has dramatically improved. The way they changed editing of encrypted text is the last straw for me. Product management is fatally flawed. I don't see how the company is going to survive.