Hello Ian,
I am not entirely sure if you'll read this but here goes.
First off, congrats on the post. I really do hope that your background will take the company in a new fresh new direction and I really look forward to being part of that.
I am not a power user like most of the folks here; in fact this is the third time I've made my switch back to EN and it took me 3 times to finally understand how to use this program effectively. I feel that the reason a lot of people decide to ditch the app is because it doesn't work the way they want it. And to this extent I agree.
Most of the new users who install EN expect a place where they can just type notes. Some people (like myself) decide they can use this as an alternative for a word processor.
I feel its crucial that you have to address both these groups in the direction you're planning to take.
PS: Dark theme pls.