Jeffsky

Randy, Hope its ok, but I took the liberty to only quote part of your last reply. For the record, this is truly meant as a healthy response, with some humor. Not trying to incite in any way. While I don’t agree with the way you approach folks here, I have a feeling you are a pretty funny guy. I have a feeling in person, you may be a little more humble. Just before your last three words of apology, you are saying the folks that don’t agree with the new owner’s price increase, are not thinking rationally. You just can’t help yourself, can you? Come on man, just let it go and let folks vent. Customers venting, means they care. It means we are invested not only financially, but emotionally into the EN, platform. While customer communication is healthy, and important for the long term health of the supplier, it needs to be two way communication. Hopefully once the new owners get their hands around all the moving parts, they will view this as an opportunity to not only enhance customer retainment, but an opportunity to re-market EN, to the next generation of users, exponentially growing the user-base, and cross-pollenate their other platform users into EN and vice-versa.

First, please refrain from responding to any of my messages, in such a condescending negative tone. If you don’t have anything helpful, or positive to add to this discussion, mute yourself. Your condescending answer to me and others is not helping anyone change their opinion on this EN topic. If I was a Bending Spoons employee, I would shut down your account, rather than allow you arrogantly respond to a long term paying customer. I don’t want EN customers to leave, because it could negatively impact the long term plan for EN. A company does not stay in business, saying take it or leave it, like you keep saying to frustrated customers. Healthy companies show empathy for their customers, try to understand their concerns, and sometimes make adjustments and sometimes not. But they don’t speak in a condescending tone to their paying customers. You seem to possess zero diplomatic ability to deal with upset customers. There is a positive way to have these discussions, and you clearly lack this ability. So, please stop responding with your valueless responses, pushing customers further away from Evernote! You are not helping paying customers and you are definitely not helping the new owners of EN!

I am not saying EN is not worth more than they have been charging. But buying a company, and soon after doubling the price to the customers that have been loyal to this application for many years is 100% wrong. This is not about the money to me, but it may be for some others. Some of you have responded with comments equivalent to “don’t let the door hit you in the ass on your way out”, don’t get it, in my humble opinion. Again, this is not about the money. This is about right or wrong. The new company, bending knives, or bending forks, or whatever their name is, could have gone about this better. This is coming from a user that retired at 56. I 100% believe in capitalism. But there is right and there is wrong. This is almost equivalent to predatory pricing. I don’t know how many users will leave over this, but for the sake of the users that intend to stay, you may want to change your attitude to the paying users that are thinking of leaving. If enough paying users leave, your voice for EN, will get lower and lower until which time you will be on the pay no mind list of the new owner, and EN will fade away the same as many other apps that overestimated their value and client loyalty. Lets hope these new owners start communicating their short and long term plan for the next generation of EN, helping users see the EN light.

I am not planning to leave Evernote, but not knowing the short and long term plan of Bending Spoons, makes me uncomfortable. What is the easiest and fastest way to export all my notebooks and related attachments? Can it be done in a non-proprietary format, so the information is useable without the evernote app, and importable by another app?

Boot 17, well said and factual. I agree 100%!

You are mostly correct about the RM, but at this point in time, there is no better paper feel, electronic writing device in the marketplace.

Can I move a handwritten Remarkable document to Good Notes, and have it indexed before moving to Evernote? What would be the best format for the exported Remarkable doc?

DITTO!! RM & EN, together, forever!

Pretty quick. Maybe a few days.

Good news, Apple just credited me $40.80. I guess this is the prorated credit.

Being the impatient person I am, I upgraded to the annual Personal plan. Hopefully I will get the 49.99 refunded.

No, I am still Premium!

I have been a Premium member since 2011 - I guess Premium is not longer Premium. Ouch, my ego will never be the same! Looks like Personal is the new Premium for personal use. How do I upgrade to the new Personal level, without losing the $49.99, I recently paid for one year of Premium? Will the 49.99, automatically be applied to a personal membership? Thanks, Jeff

No response from RM personnel, so don’t hold your breath.

2 requests: 1. Recurring tasks would be great! 2. Ability to choose whether I want a task displayed in calendar. thanks

Now I understand. Thank you for explaining.

Why is important to disable tasks? Just don’t use it.

Now that I own GoodNotes , I guess I should at least try the Paperlike. thanks. I have 2 apple watches and a few iPads, iMac and mac-mini. Yes, I am seeing a professional about my electronic toy issues! But, I really like taking notes on the RM2 and having the iPad ready and waiting for all other digital activities. Boy are we spoiled!

By the way, you are spot on about the RM2. The other thing I like about the RM2, just like a paper note pad, there are no distractions from texts, emails, etc.. I am easily distracted, like a child . Of course I could shut down the iPad apps and network connections, but that still leaves me with a poor writing on glass experience. Obviously my opinion on the writing experience, but most people that try writing on the RM2 are very impressed. But, it is a little expensive for what it does.

PE, I purchased Good Notes 5 as you suggested. It doesn’t ocr/index externally created PDF’s containing “Remarkable2” handwritten notes that I email to my Good Note app. Or, I am doing something wrong. Maybe you can try it yourself if you have time. I have an ipad and apple pencils, but they don’t come close to the feel of writing on the Remarkable2. And asking me to use goodnotes on an ipad is equivalent to asking me to use a pickup truck instead of my porsche. I have a pickup truck and I use it as intended all the time. But when I want a great driving experience, I use my porsche! Like the Remarakable it is not as useful as an ipad, but it does the one thing I am doing (writing) better than any other device on the market today. If you can not provide any factual helpful response, no need to respond! With respect to your latest snarky reply, the handwriting device I use to create the file is not relevant. A SVG and PNG files are standard file formats. What device they are created on has no bearing on the issue. But, to 100% confirm the file contained the pages in order, I emailed it and it arrives the same way it was sent. However, when I send it to Evernote, something is done to the file. Your explanations about the internet and taking different paths is old news. This does not effect files. What goes in, comes out the same way - Period. Whether the IP traverses over frame relay, atm, vpn or sdn, it works. Understand? Do you need me to explain these network protocols to you? Thank you.

These are not scanned handwritten notes. These are notes written into an e-note tablet device named Remarkable2. The electronic notebook in the tablet can be emailed as a pdf, png or svg, file.

If I need to do something to resolve this issue, please explain in layman's terms what I need to do. Remember these are handwritten pages. Not typed.

We are not talking about 2 emails. I am sending 1 email, containing 1 file made up of 76 pages in order, page 1 thru 76. It always, 100% of the time arrives in order when I send it to an email address. Not trying to be difficult, but your answer does not hold water. Why is it out of order when sending to Evernote? Is it due to how Evernote receives png or svg files. If I send it as a PDF, it will remain in order when Evernote receives it. Thanks.

Why did the last reply I typed come from “flaviostz”? Who is flaviostz?

Yes, all in the same notebook.