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Jeffsky

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  1. Randy, Hope its ok, but I took the liberty to only quote part of your last reply. For the record, this is truly meant as a healthy response, with some humor. Not trying to incite in any way. While I don’t agree with the way you approach folks here, I have a feeling you are a pretty funny guy. I have a feeling in person, you may be a little more humble. Just before your last three words of apology, you are saying the folks that don’t agree with the new owner’s price increase, are not thinking rationally. You just can’t help yourself, can you? Come on man, just let it go and let folks vent. Customers venting, means they care. It means we are invested not only financially, but emotionally into the EN, platform. While customer communication is healthy, and important for the long term health of the supplier, it needs to be two way communication. Hopefully once the new owners get their hands around all the moving parts, they will view this as an opportunity to not only enhance customer retainment, but an opportunity to re-market EN, to the next generation of users, exponentially growing the user-base, and cross-pollenate their other platform users into EN and vice-versa.
  2. First, please refrain from responding to any of my messages, in such a condescending negative tone. If you don’t have anything helpful, or positive to add to this discussion, mute yourself. Your condescending answer to me and others is not helping anyone change their opinion on this EN topic. If I was a Bending Spoons employee, I would shut down your account, rather than allow you arrogantly respond to a long term paying customer. I don’t want EN customers to leave, because it could negatively impact the long term plan for EN. A company does not stay in business, saying take it or leave it, like you keep saying to frustrated customers. Healthy companies show empathy for their customers, try to understand their concerns, and sometimes make adjustments and sometimes not. But they don’t speak in a condescending tone to their paying customers. You seem to possess zero diplomatic ability to deal with upset customers. There is a positive way to have these discussions, and you clearly lack this ability. So, please stop responding with your valueless responses, pushing customers further away from Evernote! You are not helping paying customers and you are definitely not helping the new owners of EN!
  3. I am not saying EN is not worth more than they have been charging. But buying a company, and soon after doubling the price to the customers that have been loyal to this application for many years is 100% wrong. This is not about the money to me, but it may be for some others. Some of you have responded with comments equivalent to “don’t let the door hit you in the ass on your way out”, don’t get it, in my humble opinion. Again, this is not about the money. This is about right or wrong. The new company, bending knives, or bending forks, or whatever their name is, could have gone about this better. This is coming from a user that retired at 56. I 100% believe in capitalism. But there is right and there is wrong. This is almost equivalent to predatory pricing. I don’t know how many users will leave over this, but for the sake of the users that intend to stay, you may want to change your attitude to the paying users that are thinking of leaving. If enough paying users leave, your voice for EN, will get lower and lower until which time you will be on the pay no mind list of the new owner, and EN will fade away the same as many other apps that overestimated their value and client loyalty. Lets hope these new owners start communicating their short and long term plan for the next generation of EN, helping users see the EN light.
  4. I am not planning to leave Evernote, but not knowing the short and long term plan of Bending Spoons, makes me uncomfortable. What is the easiest and fastest way to export all my notebooks and related attachments? Can it be done in a non-proprietary format, so the information is useable without the evernote app, and importable by another app?
  5. Boot 17, well said and factual. I agree 100%!
  6. You are mostly correct about the RM, but at this point in time, there is no better paper feel, electronic writing device in the marketplace.
  7. Can I move a handwritten Remarkable document to Good Notes, and have it indexed before moving to Evernote? What would be the best format for the exported Remarkable doc?
  8. Good news, Apple just credited me $40.80. I guess this is the prorated credit.
  9. Being the impatient person I am, I upgraded to the annual Personal plan. Hopefully I will get the 49.99 refunded.
  10. I have been a Premium member since 2011 - I guess Premium is not longer Premium. Ouch, my ego will never be the same! Looks like Personal is the new Premium for personal use. How do I upgrade to the new Personal level, without losing the $49.99, I recently paid for one year of Premium? Will the 49.99, automatically be applied to a personal membership? Thanks, Jeff
  11. No response from RM personnel, so don’t hold your breath.
  12. 2 requests: 1. Recurring tasks would be great! 2. Ability to choose whether I want a task displayed in calendar. thanks
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