kiddo

2 hours ago, emmjayess said:

 

FYI:: During a support conversation for an unrelated matter, I mentioned this issue and the rep stated the following just today: 

"I'm also happy to report that Find and Replace in on the road map of our new Evernote for Mac app, but I do not currently have an ETA."

So, perhaps the "Find & Replace" saga will finally come to an end--a happy ending?! Stay tuned....

I'm glad to hear it. But I am hardly impressed. God knows how long it will take until we actually see it. Even then, a feature that took over 8 years to arrive when it should have been included since day one, stretches the phrase "better late than never" really thin.

On 9/13/2017 at 5:48 AM, HRudy said:

 

 

Thanks. I was quite frustrated beyond comprehension. I don't care anymore whether EN will ever implement this feature anymore. But I check on this thread from time to time just to satisfy my curiosity if they ever will make the implementation. But I wouldn't hold my breath. It's 2018, and we are very close to curing AIDS, colonizing Mars is on the horizon, true artificial intelligence and quantum computing are transforming our world as we speak, I'd say it's more likely that EverNote bankrupts or I have been long dead before this gets implemented.

Even in my death, I would still have this undying curiosity towards the true reason behind this mystery. There was another mystery, I wondered if this forum was made just to divert people like us off their backs. I've realized by now the answer to this one.

On 26/01/2017 at 4:58 AM, amanda_h said:

As a support team, we always welcome feedback and requests for features, and pass these along to the development and management teams. We understand Find & Replace is a feature a lot of users want, and our development team is aware of this as well. While the dev team doesn't always have time to reply to feature request threads, your votes do have an impact on what they discuss for future implementation. However, feature requests are just that, requests. We do not promise to add requested features.

The Customer Support team does not have the ability to give you additional information behind why the development team has not implemented this as a feature, because we don't work behind the scenes to understand exactly what kind of manpower is needed to do so. We also do not share our timeline for the release of future feature additions.

How nice of you to reply. Except that apart from the flowery words and the obviously carefully treaded wordings to avoid any responsibilities or liabilities, you have shown two things essentially.

1. This forum, the ticket system, that was designed and managed by your department, does not communicate with the Engineering dept. Communication implies 2 ways communication, but from your flowery language, such is not the case. You are nothing but a pretty faced receptionists who takes messages and relay them to their mailboxes, who may or may not read them.

2.  Due to the typographical difference of your departments, your department is essentially unable to speak for the brand in any developmental capacity, nor speaking for the Engineering department, nor authorized in answering any technical questions, nor providing time tables toward any particular developmental goals. Thus explaining the robotic polite response template as we have read over the past few years. (English isn't my first language, is it true that Americans call this as "blowing off someone", or "jerking someone off"?)

Furthermore, through my observations/:

3. The issue has been raised from this thread since August 2013, which is over 4 years ago. And during this time, we have seen many changes in EverNote, both minor cosmetic changes, and major architectural changes alike. But it has been ignored or continued to be considered a lower priority. Then it would be quite fair to assume that any thing is considered higher priority than fulfilling this feature request, for an indefinite future. Which is another way of saying, it is unlikely that it will ever happen.

4. The complexity of EverNote is minuscule compared to Quantum Mechanics or engineering marvels like the LHC, I hope you have at least the sincerity to admitting to that. Despite such simplicity, a company with nearly 200 staff, owning a building tower of your own, owning as much resources as you have had yet in 4 years, you are incapable of fulfilling this feature request? Not even to acknowledge EverNote has this deficiency? Not even to provide a time table of when it will happen? When any one have come to realise this fact, one must dawn upon the truth by seeing the true colors of the company and culture you represent. It was never about developing a useful tool to meet the user's needs, but rather about how users and the naive are used to fuel the elephantine ego and to serve every whims of the white elephant god.

Conclusion:

I have subscribed to membership with Ulysses today, somehow I find the butterfly cult more accommodating and loving.