Ana P.

UPDATE: Fixed ✔️
Our development team has deployed a fix for this issue. The Gmail add-on should be showing up again in Gmail. 

Hello,

Thanks for reporting this. Our development team is currently working on this issue. This is absolutely a top priority issue right now, they are committed to getting that fixed out at the earliest possible time. I appreciate your patience.

On 3/8/2020 at 2:39 PM, Kolmir said:

One funny fact - if you click Release Notes it shows wrong version number

Guys, get some more sleep.. 😉

This was fixed! Thanks for reporting it  

Hi all, thanks for reporting this issue.

Our development team is currently investigating to find and implement a permanent fix for this error message. It looks like this issue is intermittent, and it may happen at anytime with random URLs.

Hello,

As a first step to isolate the issue, please make sure you are on the latest Safari version (Safari 13). If the issue continues, it is probably because the old Clipper version is still installed and causing conflict on updating to the new version. 

If this is the case, please try these steps to uninstall the old Clipper version:

2 hours ago, PinkElephant said:

Same result: 

Updated to 7.12.4 - however the AppStore did not show the update, I had to search for it manually.

The websites mentioned above work just fine.

Version number after the install ist still 7.12.3.60 -1.0.5. (30), taken from the Webclippers Settings page.

@Shane D. Hello Shane, could you please check on the version number issue ?

I understand the version listed on App Store is different than what it shows on Web Clipper. I totally understand this is confusing and I'll do my best to clarify this for you guys.

The new release is 7.12.4 release version: 1.0.5. I understand you may see as 7.12.3 - 1.0.5 on Clipper, but it's the 3 last digits (1.0.5) that identifies the new version.

47 minutes ago, jradcliffe16 said:

Catalina Safari 13.03.

Webclipper doesn't appear in the Security/Privacy pane to allow it access.

Webclipper appears as an app in Launchpad and Applications folder and as an enabled extension (see attached image). However the icon does not appear in the Safari tool bar as it once did (prior to Catalina) and there is no webclipping functionality.

Looking for answers.

Thanks.

When you get a moment, please check the box to enable the Clipper extension, like this:

Hello Graham, thanks for your question. Web Clipper is not yet available for the Safari 13 beta version. However, please know that our development team is working to have Web Clipper ready when Apple releases the GA. I appreciate your patience.

Hello, thanks for your question. To clarify, do you mean the collapsed Stack View like this? If so, this is already a feature. Please let us know if it's not working. 

Thanks,

Hello there,

The development team is currently working on this feature and they plan to have the option to sign in with Google on the next Outlook add-on release. However, at the moment, I'm afraid there's not an ETA when the new version will be released. I appreciate your continued patience.

Thanks for reporting this. We've got some other reports about this issue this week. It seems that this is isolated to Chrome beta versions 75 and 76. Our development team is currently investigating the root cause to determine the best way to correct this issue.

While not ideal, a workaround is to use the non-beta Chrome version (version 74).

4 hours ago, poliorcetes said:

Hi

SInce some days ago, it is happening to me

I have whitelisted cookies from evernote.com ([*.]evernote.com is not allowed), and allow third party cookies, but it doesn't work

 

Chrome version: Versión 75.0.3770.54 (Build oficial) beta (64 bits)

 

What can I do?

Thanks for reporting this. We've got some other reports about this issue this week. It seems that this is isolated to Chrome beta versions 75 and 76. Our development team is currently investigating the root cause to determine the best way to correct this issue.

While not ideal, a workaround is to use the non-beta Chrome version (version 74).

Hi guys, 

Thanks for reporting this. We've had a few similar reports of this behavior in incognito mode. Our development team is already aware of this issue.

At the moment, I don't have a time or date on when this will be resolved. While not ideal, please use Web Clipper in non-incognito mode as a workaround.

I appreciate your time and understanding while we work to resolve the issue.