ElizabethB

When did logic ever dictate EN's policies? I have been locked out from signing in from the legacy version for a good 16 hours now (which has NEVER happened before, and occurred only hours after posting critically here). That's too long to be explained by a server glitch, especially since others who also posted critically here are reporting the same thing. I am running the latest legacy installation, and have been through every troubleshooting step on their list, including reinstalling it (luckily, I kept the install file), which resulted in my not having access to the desktop client - and therefore to exporting my notes - at all. You can't export notebooks from the web version. They are deliberately blocking my ability to export MY data, despite an EOL date 3+ weeks from now. I'll be filing a BBB complaint. If I suddenly disappear from this thread, you'll know why.

I agree completely. First my account stopped syncing to my desktop client (same version you have), and when I worked my way through every other troubleshooting step to no avail, I reluctantly signed out - now I can't sign back in. Which means I have no way to export (can't do that from the Android client, which is still working for the moment). Luckily I made a full backup just hours before this occurred, but if I use that to import to my new provider, I'll have to manually recreate my notebooks for 93 notebooks and hundreds, if not thousands of notes. it's absolutely atrocious to give an end date three weeks in the future and then immediately start cutting people off from the ability to access and export their data. And it does look like retribution for posting here. If the remaining number of Legacy users is truly less than 1%, how petty can you get?! I use multiple notes on daily basis to log work performed for clients, and this is massively ***** up my work life. Their U.S. office is in San Diego, which means a BBB complaint can be filed with the local office there. Here's the EN address: Evernote Corporation 4231 Balboa Avenue, #1008 San Diego, CA 92117 United States And here's their page on the San Diego BBB (where their current rating is F). https://www.bbb.org/us/ca/san-diego/profile/app-developers/evernote-corporation-1126-1000118350

I appreciate the suggestion, but since it looks like I'd have to learn how to use unfamiliar DB software to use it, it's a toss up whether ti would take more time to do that, or export each note book to its own file manually. Meanwhile, EN has apparently decided to punish me for posting my unhappiness on this thread, and has disabled my ability to sync my desktop installation. I really don't have the time or money to transition to another program right this minute, was planning to do it NEXT weekend, so I am very, very upset about this, as it massively screws up my daily workflows, which is very stressful.

My legacy Windows desktop client just stopped syncing, though Android is still working. I logged out and back in (to EN and to Windows), and the angry red banner with the update-or-else message - and the 3/20/24 EOL date - is gone, but still no sync. Good thing I screenshotted the banner for this thread, or I'd have no record of that date. And the banner is the only notification I received, BTW. I did not get the email other people have posted about. Yes, my account email address is current. And now, less than 48 hours after the banner, and more than 3 weeks before the EOL date, no syncing. It just happened in the last few hours, throwing a huge wrench in my life before I had time to make other plans. WTH?! This is utterly, unbelievably unacceptable! 😠😠😠

That works! Thanks a million, Boot17 ♥♥♥. Being able to be sure I've identified, harvested and deleted all the encrypted fields is a load off my mind (and it's not as many as I feared). Yes, the alternative I have decided to try (UpNote) does require each notebook to have its own enex file to be recreated as a notebook, though on the plus side, if you name the file with the notebook's name, it automatically gets created with that name in the import process. But 93 files! Not looking forward to that.

That isn't how it looks to me: This seems like a pretty explicit message that I will NOT be able to access my notes through the app after the deadline unless I update. And if I did update, but not to the paid version, what would happen to my access to the thousands of notes and 90+ notebooks outside the limit of the free version? I am not asking that question of YOU. You don't appear to be an employee of Evernote (so maybe you should be more careful about making authoritative statements). My point is, Evernote hasn't provided the most basic information about how to safely transition our data if we don't choose to "upgrade," which I'm willing to bet a high percentage of legacy users won't, or they'd have done so a long time ago. Which is consistent with EN's shift to a format that doesn't permit backing up one's own data. And BTW, we only have EN's word for it that legacy users comprise less than 1% of users.

Wow, not a lot of notice, after months of no notifications at all. For those of us legacy users with free subscriptions, thousands of notes, and 90+ notebooks, the limit to one notebook and 50 notes in the free version of v. 10 and the $11/month price tag for something I don't want in the first place just to keep access to my own information is inexcusable. And Evernote notebooks are apparently stored in the user profile rather than the notes backup (in any form), as every other program I've looked at has told me they couldn't recreate the notebooks, and I'd have to upload them into the new program one by one if I wanted to switch to their platform. All 93 of them. As Evernote is now telling us to back them up singly. A major reason I never updated is that I was damned if I was going to be completely dependent on anyone other than myself to adequately back up my notes, and the post-legacy versions don't support bulk backup of all notes. That's just nuts. When they sent out a survey last year on why I was still using legacy, and I had a brief flicker of hope that they actually gave a damn, I told them so (and also that I'd be willing to pay for that). But there has been no change, which shows a fundamental disrespect of a users' need - and RIGHT - to control and safeguard our own information. And for those of you premium subscribers thinking I shouldn't complain if I've been using it free for all these years - it wasn't my idea to create free accounts, Evernote offered them. And then they didn't offer me anything worth buying (yes, I have tried several post-legacy versions, and was disgusted and frustrated by all of them. You don't gain paying customers by making the product WORSE). However, what we need now is an exit strategy (other than v. 10), which is not being offered by Evernote. I back up all my notes weekly, but I am particularly concerned about encrypted text, which presumably I won't be able to access in any other format. How do I even find all the notes that have that?? And has anyone found another platform in which the notebooks carry over?

I don't much like the new version interface, which I use on a work computer for a very small database of notes, but the real dealbreaker for my much larger personal account on legacy is the lack of the ability to easily back up ALL of my notes into a single backup file. I do this manually on legacy every week and it takes about 5 minutes. Has anyone found a SIMPLE workaround for the lack of this feature in the new version? My backup files come out to .5GB+ and include some attached photos and PDFs, but most of my notes are text. I do not use tags or internal links between notes. I do use selected-text-in-note encryption. I have MANY notebook, and a few (crucial) notebook stacks. I have been tracking suggested alternate apps for years but I have yet to find one that's a good match to my workflow - most seem to be grotesquely overfeatured for my needs, or don't have a decent Android app which is a must (my PC is Win10), and I don't plan to upgrade to Win11 anytime soon). I'd rather stay on EN if I can. I received a survey awhile back about why I preferred legacy, and was hopeful they might actually address the backup issue, but it doesn't look like they plan to