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About PenockiO

  1. The New update version 8.4.1 (I updated it today) made my iPhone 7+ crash again after working fine from restore and backup sync (latest issue with 8.4). I tried to do any step but it didn't work. I am boring with this situation (disrupted my work so much). I don't want to spend much more time to restore my iPhone again and sync a lot of processes included Apple Watch paring. So I must be familiar with Other programs instead such as OneNote. The support team has no response for so long.
  2. Before I upgraded to evernote 8.4 on iOS 10.x (the first date of evernote updated launch in app store, before iOS 11 launch for updated about 2 days), the app worked fine. After upgraded, I cannot open the application to work, it 's just popping up and crash. However It still appear in the background task when I double click the home button, I can see the app but cannot activate it to work. I read the support page for this situation and tried every instruction on the page. They didn't work. I tried to delete and reinstall many times. The result are the same. After reinstall : I can sign-in and sync then open the list as normal. When I try to get in edited mode or begin to edit something in a note the app will crash (close automatically). So I cannot send the activity log to the evernote support team after the crash event. When the iOS 11 ready for download, I updated to the new iOS version. But the symptom remain the same (nothing change). I already submitted the ticket a few days ago to the support but there is no response excepted the one email to notify me the ticket number. Has anyone encountered the same problem with me or has a solution ? Thank you.
  3. The note conflicted often in the latest version between the iOS app and the OSX app. It happened when I opened and edited some text in the iOS app after synchronized from desktop (OSX) version. This is a classic problem from the very early version until now. The iOS app should has some sign to inform user that it is already sync with the server before allow user to edit again.
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