Cannot Open Scanned Items - App Crashes in Scannable Issues Posted May 24, 2017 Hi everyone. Thanks for your replies. I did not find a solution to my problem. I have been paying customer for Evernote Premium for 3 years. I have contacted Support by chat and direct message on Twitter. However, their suggestions have not solved this problem. Those scanned files did not upload into Evernote either. In an earlier forum, someone mentioned that they were successful in retrieving their scans by downloading iExplorer and moving the scans onto the computer. Here is that discusson: I have tried iExplorer and iMazing, but I am not having any luck. With that software, I can get other items from my iPhone, but I cannot access items in Scannable. I am pretty much resigned to the fact that I will probably lose those scans, and I have stopped using Scannable. Any other suggestions are welcome, but it seems that I am just out of options.