iPhone 5 iOS 10.2.1, Scannable 2.2
I am having the same problem that a number of users have described over the past 2 years or so. I scanned several items, and now I cannot access them. I see the thumbnails, and the scan tray is visible. However, if I tap on any of the images, the app crashes and closes immediately. I can drag images into the trashcan, but that is it. I cannot open the scans to preview them or to share them. I tried rebooting the phone, and I have tried opening it in airplane mode. The scans did not even sync with Evernote, and I have it set to do that. I have an Evernote Premium account, so space should not be an issue. I downloaded iExplorer (as someone suggested in an earlier thread) and tried to access the items on my MacBook, but I only ended up with an empty zip file.
I have not tried to uninstall/reinstall the app. I assume that I will lose those scans if I uninstall the app. Unfortunately, that may be my only option. Otherwise, I had been happy with the app. The quality of the scans has been awesome, but that is of no use if I cannot access the scans or if they are lost. Has anyone figured out what's going on? Any new suggestions?