hernanballesteros

hace 37 minutos, idoc dijo:

Hernan,

I tried to resist updating for a very long time since I have a situation with multiple win 7 machines that needed actually to become win 10 so as to get the EN v10.  Finally I simply had no other choice and had to accept the headache, expense and time loss that it takes to convert everything.  In retrospect it was an extremely good move in many ways.  One can mess around with old updated equipment and run older programs but eventually it catches up to you and you start running into lots of problems.  I bit the bullet and simply upgraded/updated everything.  Much, much happier now even thought it wasn't easy.  Everything (not just EN) simply works better now.

I understand that and I don't resist it, quite the opposite. But it is not me who resists, but my financial resources. I am a kindergarten music teacher and my monthly salary, hopefully, reaches US$400.-. I would very much like to be able to update not only my Mac, but even my iPhone (11). I have become a "fan" of Apple products and, literally, I love them and I love Apple's after-sales service. But, unfortunately, I cannot, at this time, access any of it. MONTHLY inflation, in my country, is accelerating... In December, in Argentina there was a monthly inflation of 30%. And it is expected that, for January, monthly inflation will be around 40%... And in February, it will be the same inflation as in January or even higher. In addition to this, poverty levels in Argentina have increased: if in December poverty was 45% of the population, in January poverty already reached 55% of the population... And poverty will increase from month of February and March and April... And all this, for now, without any increase in salaries. To give you an idea: to NOT be poor, in Argentina, a family (father, mother and two children) needs US$800.-; and yet, only 10% of the population has that income... For my part, I am almost "lucky": for now, I have a job and, despite everything, I still have a fairly stable income that is enough to live and do what I love: play and study the piano and read. For now, I can't make any other decision other than to try to make my old hardware and software last as long as possible and, eventually, try to increase my income (cutting out the EN subscription, even if I don't like it, is going to make me benefit, because it will prevent my income from being diluted in something that no longer provides me with good service or options to be able to continue with it). I thank you, in any case, for your affectionate and intelligent advice. I send you a big greeting from Argentina.

hace 52 minutos, PinkElephant dijo:

You are in a difficult situation, and I think everybody understands that upgrading your hardware is a lesser concern when other fields of life need to be sustained with priority.

To put things under a different perspective:

EN is a cloud based service. It was back when you joined, and it is today. This means that every user needs to access the server to synchronize local and central data.

Now imagine what it means for the server interface with the web and the dangers of the real world. It means that the server will be under constant attack. The interface will be bombarded by requests to enter, many of them illegit. EN needs to filter them, to allow only legitimate users to access their data.

If they now keep an outdated interface alive, just to support a few users with backward, unpatched old clients, it means that they allow this access FOR ALL ACCOUNTS. Nobody knows if a user will tomorrow come with a long unused client, because he works by accident on an older computer he still owns. These old clients do have login routines and security protocols that are not up to todays threat scenarios.

EN would put all accounts at risk if they allowed an alternative access based on outdated security protocols. It is not about your account, it is about all of them.

EN is legally forced (being in the EU now, operating under GDRP) to apply the "state of the art" technology to safeguard its operations and the data of its users.This is not optional - even if a user would like to opt out of this obligation, by law it is not possible. And I repeat: It puts all accounts in danger.

A second reason probably is that they are currently replacing the old server software (with a lot of technical debt) by a new backend. They will develop this new engine with the latest technology - not going backwards and intentionally implement routines that were the last cry 10 years ago - and are today obsolete und beyond maintenance at best, or outright dangerous in many cases.

All his means: The legacy clients will be phased out. That's for sure, and "legacy" means most older releases of v10 as well.

You will be able to access your notes through the web client, and maybe through a mobile device (Android 9 or iOS 13 are the minimum requirements).

If you can't update you computer, you can still export all of your notes. You need to install this project from GitHub and work yourself through the necessary terminal commands. It doesn't need a client, it works through the API with the cloud server. It creates a database first, and from this database one ENEX file per notebook.

If your Mac can't run this efficiently coded project, it is in fact too old for anything.

https://github.com/vzhd1701/evernote-backup

Wish you luck with the current situation. Argentina deserves better !

Thank you VERY MUCH for your response. REALLY.

Hello... I am going to tell you my problem that, although I think it is almost certain that almost no one will be interested, least of all those who run this company, I want this to remain as an example. of how the Evernote company is managed with its subscribers. I have been an Evernote subscriber for more than 10 years. I have NEVER stopped paying the subscription. Due to the economic problems in my country (Argentina), I have not had the opportunity to update my computer. Unfortunately, I'm still using a MacBook Pro Mid-2012, running "El Capitan" OS. EVERYONE has told me that it is not convenient, with this computer (already considered obsolete in many aspects), to upgrade to a more "modern" OS (I think they are right: until 2020, I used "Catalina" and I continued punctually all the updates that Apple suggested... until reaching Catalina... which ended up DESTROYING my Mac -and my nerves- and that's why I had to downgrade my OS to "El Capitan" 10.11.6).

The problem I have now with Evernote is that I CANNOT, in any way, enter my Mac application. I was using Evernote 7.2 without any problems but, suddenly, for some circumstance that I cannot understand, without me having EVER logged out of my app on my Mac, Evernote tells me that I have to "download a new version" and, from that moment on, I could NEVER access my application on my Mac. This happened to me once and, I don't know how, I was able to log into my account again from the app on my Mac. Well... Now I CAN'T DO IT ANYMORE. The fact is that I have HUNDREDS of notes in Evernote that, of course, I CANNOT export from Evernote Web. I can't access my application from my Mac either (because, of course... "you have to update"). I mean... I am an Evernote subscriber and, of course, that DOES NOT MATTER ANYTHING to Evernote. It's the least of it... What I don't understand is this kind of "religion" that is the permanent "update" either for "security problems" or for "improvements" or for whatever occurs to someone who run Evernote.

I would assume that what a company wants is for its subscribers to pay for subscriptions on time and NOT whether or not they use an "outdated version." Imagine how much I like Evernote that I haven't stopped using it even when the updates they made seemed, many times, uninteresting to me. Still, I always stayed with Evernote over other applications. However, this time, it is not going to be possible... It is simply not going to be possible because Evernote, due to some mysterious circumstance, has decided that a portion of its subscribers, for example, cannot continue using Evernote on their computers and have than using it in the "web version", without being able to export your notes or make a backup copy, losing (indirectly) independence over your own works (my notes, they are mine, my property, of course... I should be able to save them on my computer, which I can't do with the "web version").

I write this with the remote hope that some supportive user can give me a solution to this problem and, perhaps, I can stay in Evernote without abandoning the subscription (I'm not very far from that... obviously Evernote doesn't care about this). It matters, of course... but I won't have any other option if I find a way to migrate ALL my notes to another application: Bear or whatever you can offer me, I won't be EXPELLED from there for not having a computer enough "updated" - despite the fact that I behave like a subscriber who pays his subscriptions regularly for more than a decade without interruption).

hace 1 hora, PinkElephant dijo:

Sorry, but my Spanish is o.k. to read, but not to give a sound technical answer. It is good enough to order „Mas una cerveca, p.f.“:

Every user interface has it’s pros and cons. Each design decision will serve one workflow better, and will have a negative impact on others. Part of the user interface is depending on the operating system in which the app is running. You can see this currently with the new features of iOS 13 (for example open the same app 2 times, side by side - still not reflected in EN) and iOS 13.4 on an iPad (mouse & trackpad-support, which is very valuable when editing).

It is difficult enough to keep an app current with the yearly OS modifications. EN is lagging on this, plus still needs to sort out Bugs like the hard closing of notes and the app when switching to another app. I think supporting 2 or more wildly different user interfaces makes no sense, not because engineering resources are limited, and not because it would drive complexity without really generating that much added value.

The app design is like life: Sometimes things need to change, if you want it or not. Without change there would be no development. I use the mobile app for the quick access, and the Mac or Windows client for the serious housekeeping work. I think the current user interface of the iOS app In itself is not a core issue for most users.

That’s OK for me ... I get it.

First, I am going to translate what I said in my response to your first comment in Spanish, but in English.

Here goes:

"With this“ old ”interface, I see EVERYTHING COMPLETE and I can also see the MAIN CONTENT (the last notes) of each section.

The way I see it, in the "new" version, I only have one icon (I don't know the content of that section).

For the rest, beyond the explanation I found in the forums about the changes, is there a SOLID reason why this “old” interface cannot be ADDED -just as an option- to choose THE MODE in which we SEE our contained in a cell phone?

By default, there may be that option that you show there. And as an OPTION, the one that I show in the image that I attach ...

What is the technical complexity so that, in a new version, there are TWO options (one by default -the new- and the other as OPTION -the “vintage” -)? "

Then, I am going to tell you what I think about what you propose.

I understand everything you wrote and it seems reasonable to me, but nevertheless I write this because I am an Evernote user (like many other Evernote users), who LOVES this application and finds it EXTREMELY USEFUL.

My FUNDAMENTAL objection and that leads me not to update the application, is regarding the HUGE amount of comments that I have read about the loss of notes and the content of the notes.

Then, of course, there is the problem that, in my view, is also decisive, and has to do with the use of the NEW user interface: it is less friendly, since you MUST DO MORE STEPS to find a note. And this does not happen, I believe, with the "old" user interface.

Finally and not least, for me (although almost no one sees it this way) it is the AESTHETIC BEAUTY of the old user interface.

Of course, I understand what you say, without a doubt. Despite this, I ask you again and again, is it very complex (despite all the reasonable explanations you have given me) to put this "vintage" user interface option in a new Evernote update?

I send you a greeting and I hope that this option may ever exist in Evernote and that there are no more problems regarding the loss of notes and their contents.

THANKS A LOT!

On 26/4/2020 at 12:13, DTLow dijo:

It might be clearer if you post a screenshot
With the current home screen, I have all the access tools I need

https://discussion.evernote.com/topic/124181-home-screen-y-problemas-con-share/?do=findComment&comment=562088

Con esta interfaz “vieja”, veo TODO COMPLETO y también puedo ver el CONTENIDO PRINCIPAL (las últimas notas) de cada sección.

De la forma en que yo lo veo, en la “nueva” versión, sólo tengo un ícono (no sé el contenido de esa sección).

Por lo demás, más allá de la explicación que encontré en los foros sobre los cambios, ¿hay alguna razón SÓLIDA por la cuál no se pueda AGREGAR esta interfaz “vieja” -sólo como una opción- para elegir EL MODO en el que VEMOS nuestro contenido en un celular?

Por default, puede existir esa opción que mostrás allí. Y como OPCIÓN, la que yo muestro en la imagen que adjunto... 

¿Cuál es la complejidad técnica de que, en una nueva versión, existan DOS opciones (una por default -la nueva- y otra como OPCIÓN -la “vintage”-)?

Hola... Hace 9 años que soy usuario Premium de Evernote.

En una de las actualizaciones, hace un par de años, sacaron la opción Home Screen, EXTREMADAMENTE ÚTIL para mí.

Al actualizar la app y al no contar con esa función, la búsqueda de notas se me hizo MUCHO MÁS ENGORROSA.

Con Home Screen, podía ver TODAS las opciones: Notes, Notebooks, Shortcuts, Tags, Workchat y Places.

Pedí, INFRUCTUOSAMENTE, que retornara esa función.

Evernote NUNCA respondió NADA acerca de por qué había suprimido esa función. Me comuniqué varias veces y NUNCA dieron ningún motivo por el cuál hayan suprimido esa función. Y en los foros, pude averiguar que la justificación de esa supresión, es que eliminaba la necesidad de “pasos” para encontrar una nota, lo que, CLARAMENTE, es FALSO, ya que con la nueva interfaz (SIN HOME SCREEN o, siquiera, una OPCIÓN para tener Home Screen), se requieren MÁS PASOS QUE ANTES para encontrar una nota.

¿Cuál fue la “solución” que encontré? 

Retornar a la última y vieja versión de Evernote... La versión “verde”, con Home Screen.

Ahora sólo tengo un problema, con esta versión (que nunca antes había aparecido) y NO QUIERO actualizarla, ya que he leído ABUNDANTEMENTE sobre la PÉRDIDA DE NOTAS y LA PÉRDIDA DE PARTE del contenido de la notas (cosa que a mí, con la “vieja” versión de Evernote, NUNCA me ha sucedido).

El problema es que, al intentar compartir (Share), puedo hacerlo. Pero, luego de compartir algo, al retornar a la app, ésta queda “freezada” y, para “desfreezarla” (por decirlo de alguna manera), debo SÍ O SÍ salir de la app.

Es, claramente, un problema.

Supongo que este problema, quizás, pueda deberse a que, accidentalmente, actualicé la app e INMEDIATAMENTE, al darme cuenta, CANCELÉ la actualización (para no sufrir el “nuevo” Evernote sin Home Screen y con pérdida de notas). AFORTUNADAMENTE, no se actualizó la app, por lo que conservo las “viejas” funciones y aspecto que tanto AMO de Evernote.

Entonces, un problema: el “freezado” de la app LUEGO de compartir algo y al retornar a la app.

Y una solicitud: que exista una opción de VISUALIZACIÓN al abrir Evernote, en una futura actualización, para que podamos optar por Home Screen y ver TODAS LAS OPCIONES al abrir la app.

Me gustaría, al menos, una respuesta del equipo de Evernote acerca de estas inquietudes mías.

Les mando un saludo.

Hernán.