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Mark_H

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About Mark_H

  1. I have had a response from Twitter and they have assisted me in creating a support ticket.
  2. Yes, you're right of course. What is patient though? Two weeks, 1 month, 6 months? I stopped paying for Evernote due to poor customer service and complete non-response is not the way to win me back. I will be patient, however, despite occasional grumblings because there is no other choice. Thanks for responding.
  3. Messaging them on twitter appears to be a waste of bits. No response whatsoever.
  4. No, Outlook and Evernote are not installed on the laptop. The laptop only provides a means by which to execute remote desktop to access my desktop PC. Outlook and Evernote are only installed on the desktop PC which I remotely access through the laptop using remote desktop. The problem evidences every time despite using different PCs to invoke remote desktop.
  5. I use Windows' Remote Desktop feature to remotely access my desktop PC from my laptop. Each time I log into my desktop PC this way, Outlook 2016 (32-bit) aborts with "Microsoft Outlook has stopped working" and it then restarts. I tracked the issue down to the Outlook COM add-in "Evernote Clipper for Microsoft Outlook" after disabling all add-ins and adding them back a few at a time until the problem evidenced. I'm running the latest version of Evernote (6.4.2.3788 - 303788) and I have deinstalled and reinstalled Evernote. I've used CCleaner to remove temporary files and registry detritus. My desktop PC is running Windows 10/64-bit, build 14393.693. I've had this problem since Windows was first installed from scratch on a formatted hard drive I have disabled the Evernote Clipper add-in for the time being. Any ideas how to resolve this issue?
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