Zach127

Well, thanks for trying, guys. I'm not sure why the glitch consistently happens on my end.

That makes sense. Would someone be willing to submit a ticket on my behalf? Feel free to copy/paste any of my original info as you see fit.

Thanks, but I had tried by going to https://www.evernote.com/SupportLogin.action and going through the steps to submit a ticket. The message at the end said "Please submit a ticket and provide as much information as possible so we can diagnose the problem," but it doesn't let users with the free account actually submit anything, oddly enough. It just referred me to this discussion forum. Maybe I'm just missing it, but it seems very odd that Evernote restricts submitting tickets to paid plans....

I found a bug where the first bullet point of a list (either an ordered or unordered list) is stripped out after saving and returning to the note. By "stripped out," I mean that the text of the first bullet point still appears in the note, but the text is reformatted to be a paragraph, not a bulleted item. The issue only happens when the note starts out with a list. If there was anything else preceding the list, like a paragraph, the bulleted items are preserved when coming back to the notes, as they should be. Attached are some screenshots to illustrate the issue: Screenshot 1: Typing out a note that begins with a list of three items, just before saving and closing the note. Screenshot 2: How the note appears after saving and coming back to the note. As you can see, the "Item One" is no long formatted as part of the bulleted list. Now there are only two items in the list instead of the three originally entered. Screenshot 3: Typing out a note that begins with a sentence and then a bulleted list. The note does not start with the list. Screenshot 4: How the new note appears after saving and coming back. As you can see, it's identical to before, which is the expected behavior. The issue happens for me consistently on the web client. I've seen the issue in all browsers I tested with: Chrome version 95.0.4638.69 Firefox version 89.0.2 Firefox version 92.0 Edge version Version 95.0.1020.40 This issue is quite frustrating, because many of my notes have only lists and nothing else, and I try to come back to the notes and reformat the first item as a bullet, but then it immediately disappears after saving and coming back to the note. Can this bug be escalated?

That's bizarre. Why allow users with a free account go through all the support filters only to not allow them to submit tickets at the end? Evernote, I'm even less likely to upgrade now.