This paid user won't be quick to forget. I work for a software company and I standardized workflows for sharing content with my teams when I joined. Now I'm apologizing as a lot of paid users I brought along are scrambling at the end of a Quarter/Year to export & migrate. The initial announcement drew a quick reaction from my company - Evernote is blocked and rightfully so. And I'm pissed off. The mindset & hubris that led to the initial announcement will not be changed along with the tack back to, "no change, we hear you loud & clear". Only new leadership could be trusted. The fact is, this team has always thought Evernote is so indispensable uniquely cool that user requirements have never been a roadmap driver.