webclipperer

Quick update in case anyone finds this thread...  The WSJ Context Source option is dead, according to tech support.  "Upon checking, it appears that the Wall Street Journal (WSJ) integration has been discontinued after careful consideration. In line with this, our team has been working on removing the Wall Street Journal from our connected services to avoid confusion in the future."  

I still get logged out immediately when I attempt to get to the support page to open a ticket, but tech support via my iOS Evernote app worked -- so, I'm just going to forget about it.  Not worth the time to solve.  

No idea what you mean by "services link?"  As I said in the threadstarter, I can't access authenticated support or any account info from the non-Web client part of the site. That includes the direct link you helpfully supplied above.  Trying logs me out, and then it's shampoo, rinse, repeat.

Yep, already reported using the app.  But: looks like app support, so I'm not too hopeful.  If that fails, I'll try accessing the Web support site on my phone.  

I may also use Chrome Developer Tools (and maybe Wireshark, but prob not) to try to diagnose the problem.  Judging by your attention to this forum, seems likely that you would have noticed others having a similar issue -- so, this is likely a problem on my end or with my account.  But, I may also just try to add my WSJ account in a month and see if it the issue is still happening.  

I appreciate you trying to help me.  Thanks!

Thanks, PinkElephant.  This has absolutely nothing to do with the Web Clipper?  That's just my user name (since I was having trouble w/ the WC many years ago).  

LOL -- the link you sent me logged me out immediately, same as every other way I have tried!  Hmmmm, let me try Edge instead of Chrome...  Nope, still logs me out.  So, not a cookies problem.  

Puzzling.  Well, I haven't tried to get support from my phone -- will give that a shot in  a bit and report back.

Thanks!  

Two issues...

1. Trying to connect my paid sub to the WSJ throws a 503 error that login . wsj . com can't handle my request.

2. When I try to open a support ticket by logging in on the Web (after I'm already authenticated on the Web and can access my notes), I am logged out.  Any way I try to get to logged-in support -- including from the Windows app -- same thing.  At this point, I need help to be able to ask for help.  Not ideal.  

Any ideas?  Thank you!  

My experience: I enter a tag into the Find Tag search box and nothing happens.  My only option is to press the <return> key. 

So, on the plus side, there is now an Add Tag option.  On the minus side, still no actual tagging...

I finally got around to looking for a solution to this obvious bug -- I assumed I must be doing something wrong.  Evernote for iOS is now broken.  Not being able to tag from the share sheet is inconceivable. 

Evernote user since January 18th, 2009 -- using Evernote Premium.  Please fix this ASAP -- you have made Evernote clipping from my iPhone completely worthless.

Thank you.