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About Dave.Robinson16@Gmail.com

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  1. Well, after many years of activity on this forum topic and probably a multitude of frustrated EN users, it appears that this BUG has finally been fixed. I can only hope it will not be messed up again in future up[dates.
  2. It is an absolute waste of time to request changes and features on these discussion forum's. You can follow the time and effort that has been put into correcting a BUG in the Android version of Cut & Paste for several years. Follow The basic problem is "Android currently doesn't support different font size options because it is not on the same version of the Evernote editor as other platforms such as iOS or the desktop app. We are hoping to bring our users some editing improvements in 2018," Good luck ya'all.
  3. This is the response I received from EN on my ticket & my response back. I do like EN and hope I don't get so frustrated with this bug that it compels me to try something else. I guess this is about all we can do for now. If anyone has an idea on how to expedite their resolution to this bug please pass it along on this post. ==================================================== Thank you for your response. It is just about the same information that I received via Matt. Please note that this is not a feature request, but a BUG in your android system that affects EVERY USER that does a cut and paste in EN. The Discussion site for this is https://discussion.evernote.com/topic/100902-pasting-copied-text-is-a-different-font-and-size/?locale=en and you can see it has been going on for several years. I’m looking forward to this being resolved in 2018 !! ================================================================================= Olive M. (Evernote Help and Learning) Apr 17, 09:29 PDT Hi Dave, Thank you for reaching out to Evernote Support. My name is Olive, and I'll be assisting you. I understand you're following up to an issue with fonts on the Android platform. As mentioned by Matt in your previous ticket, Android currently doesn't support different font size options because it is not on the same version of the Evernote editor as other platforms such as iOS or the desktop app. We are hoping to bring our users some editing improvements in 2018, and I'm happy to submit your request for editing improvements on Android as a feature request. However, there is no way to keep track of when this will be implemented by our developers, and I am not able to give a specific timeline for it at this current time. The best place to make your voice heard is on our Evernote User Forum. You can join in the discussion and suggest new ideas. Our product team reviews our product areas, joins in discussions, and also posts the latest product updates with release notes. If you don't already have an account with our Evernote User Forum, you can easily create one by clicking the "Existing user? Sign In" link at the top right of the page. Log in with your Evernote credentials, choose a display name, and join in the discussion. I hope this helps. Please let me know if there is anything else I can do for you. Best, Olive M. Customer Support Representative Sun-Thurs, 6:30am-3:00pm CST
  4. Dave-in-Decatur: I'm running 6.11.2 on my Win 10 PC & 7.17.1 on my S8 8.0. As of today, no change. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------ On Mar 22, I submitted a REQUEST to fix this bug. It was given Ticket# 2431356 - Cut & Paste Text Formatting. A tech named Matt W. (probably the same Matt W. that responded several time above) responded and I sent him examples. He said that he had been able to reproduce the formatting error, and provided the following response: Matt W. (Evernote Help and Learning) Mar 25, 10:13 PDT Hello Dave, Thank you for the follow-up on this. After doing some testing in the note, I was able to duplicate this as well. The issue stems from the version of the note editor that is found in Evernote for Android, as it isn't the same as what is on the Evernote application for Windows. We aim to have this corrected in a future version of Evernote for Android, to where the font size and font style are kept when copying and pasting. Please let me know if you have any further questions. Regards, Matt W. Customer Support Representative Sun-Thurs, 2:00pm-10:00pm CST --------------------------------------------------------------------------------------------------------------------- I'm not sure what else can be done to resolve this issue at this point, except continue to follow-up on this ticket. Does anyone have a later version than 7.17.1 for Android?
  5. TO: EVERNOTE DEVELOPMENT TEAM: If anyone on the Evernote development team actually reads these posts: PLEASE RESPOND to us on this bug. Contributors: If we can not get an official response, then we are just screaming into the wind. Does anyone have a suggestion on how to get a response from EN?
  6. I have just 'discovered' the Feature Request Forum (https://discussion.evernote.com/forum/304-evernote-feature-requests/) and found out there is a similar request Copy format from selected text, paste format onto new selected text. Now I am scratching my head and asking what is THIS forum and what value is it? Should I paste all the Evernote responses in this forum to the Request Forum to show the information we have gotten?
  7. Just Voted. Not quite the same as TdeV but a good start. I believe his is Cut and Paste using the SAME format.
  8. I voted: I did not know about this site until today. There has been an ongoing request to be able to change the DEFAULT size for ALL notes and this was just recently incorporated. However my request for 5 years has been to allow a change in size and font on an individual note on Android Phone & Tablet without using the Simplify Formatting option that destroys most of the other formatting in the note.
  9. Well said Ned. I tried to switch to either Keep or OneNote but really didn't like them, However if EveNote cannot fix cannot fix this bug, it is irritating enough to force me to switch.
  10. Jefito: Thanks for your detailed response. Can you explain what an EverNote Shepard is?
  11. gazumped: No Problem! Any thoughts on how to more forcefully request this feature from EverNote? What about a scathing review on their Google Play site of their lack of formatting on Android devices. Maybe that would gt their attention. Do you know anything about the Twitter site : @Evernote in Austin.
  12. I forgot to add my name to response to Shane: And I wrote: Shane J.: One of the problems users have is the inability to "manually resize" text in a note on an Android tablet.------------ But I never heard back.
  13. I understand that you are a knowledgeable Evernote user. How can we get the Evernote development team to acknowledge that this request is still open and on the schedule for development. The last official response from Evernote was: I'm going to close this ticket ------------ And on 2/14: Shane J. (Evernote Help and Learning) Feb 13, 08:15 PST Hello, I've gathered all of the information you provided and reported this to the development team. They will take a look at this issue and try to determine where the app is having difficulty. We have had a few other reports of this from other users and are working on getting this fixed as soon as we can. In the meantime, the only way to correct this issue is to manually resize the text. I'm going to close this ticket while the development team investigates the issue. We may reach out to you if we need more details. I don't have an estimate for when this will be fixed but keep updating so you always have the latest fixes when they are released. Feel free to check in with me at any time. Best, Shane ------------ Do you think it would be advisable to set up another ticket?
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