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iammikeb

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  1. Not exactly true. Annotation is a premium feature that we are paying for but not getting.
  2. I am on the list of people that this has impacted and I hope Evernote gets it resolved quickly. I am a long time Evernote user, signed up for Premium features the moment they went live, and I have never had a complaint. However I must say that this is pretty disappointing. This is an issue that is only impacting paying customers and there has been no public communication to let us know what is going on, which leads me to doubt that there will be any compensation for those that are not getting the service that they are paying for. It is also frustrating because this is the reason Apples releases beta version of their software to developers. I am not being dramatic and threatening to jump ship. I am confident that Evernote will get it fixed. They have a proven track record of doing so. I just don't like it when companies start to compromise on communicating when things aren't perfect. Many of us (I wish I could say all - there are those out there that do) do not expect perfection. However, we do expect good honest and forthcoming communication when things aren't at full awesome.
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