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dany09

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  1. Hi all, I am currently having an issue with the searchability of documents when using the Scansnap Cloud service. I am currently using an Scansnap ix500 scanner. WHEN I DO USE SCANSNAP CLOUD (WIRELESS) Currently, I have Scansnap Cloud set up such that all documents go straight to Evernote (as can be seen in the first attached picture). However, when the documents arrive in Evernote, they are not searchable/OCR'd. WHEN I DON"T USE SCANSNAP CLOUD (WIRED) When I have a wired connection and send the documents to Evernote through Scansnap's "quick menu" (from the included software CD - see the second attached picture), the documents arrive in Evernote and are indeed searchable (OCR'd). Why am I having this issue? At first, I though that the WIRED option runs the OCR on my computer and THEN sends it to Evernote (whereas under the WIRELESS option there may be no OCR on the Scansnap Cloud server side before it is sent to Evernote). However, doesn't Evernote have OCR capabilities on their end as well (and so it shouldn't matter whether the document has been "pre OCR'd" before arriving)? Or is OCR only a premium feature?
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