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RavBoy last won the day on June 20

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  1. I love love love this feature given on OneNote' Menu Bar. It would be Super Awesome if Evernote could give us this as well...please and thank you.
  2. When it works this stuff is great..when it doesn't...yikes. Yeah my issue was EN successfully syncing/or not, depending on file attachment size... however when i change WiFi networks the problem is gone and EN syncs fine, as it should. Good luck
  3. Hey @enjoybangkok I just referred to your issue, and perhaps what has worked for me, temporarily, may also work for you... see here Can't Attach LARGE Files (Images-Videos-Emails) on EN-Win-App or EN-Web
  4. Good ideas, suspect why they asked for router serial number. Will check in with them about it. Thanks again mate 👍
  5. In his Search for the Truth; for his Diligent Detective Skills; and for Demonstrating Incredible & Selfless Bravery Under Fire, I award the 'You are Da Man' medal of honour at Identifying the 'True Culprit' of the Issue to @PinkElephant Close runner-ups, honorable mentions, and much much thanks must also be given to @gazumped, @jefito, and @CalS cheers 😉 The Culprit and Real Cause was Not EN, at-least not on its own, but indeed was/is my WiFi ISP Network! PinkElephant 1st suggested it when I started my explorations on this forum, in this post Sync does not work properly Anyway, not much extra thought was given to his comments at the time, however an idea in the back of my mind had sprouted then, which lingered from that moment on, and that was, when I reset/unplugged the power chord from my router, night before everything went awry, the thing I did different was to leave the router disconnected/un-powered all night... where usually I just wait 5-min and reconnect. The idea or aha moment, came at the wee hours this morning, when I was forced to use a different internet browser to access EN Online Chat Support (due to message input box not rendering on Win-Chrome browser), combined with my really dedicated EN-Tech-Support guy Nic, who had also spent hours helping me try to resolve, where he also suggested looking at my ISP as a troubleshooting item (see our email-screencaps attached). Nic at Tech Support really restored my faith in EN Support, was just an unbearable journey to get someone dedicated to the case. I mean they make EN so damn sticky and central to what we do, what do they expect...lol The temporary workaround solution, and suggested trouble shooting step I'd recommend to anyone with a similar issue, was/is to disconnect my PC, from my normal day-to-day router/WiFi/ISP, and instead connect to a different WiFi Network. In my case, my 4G Android Phone via a Mobile HotSpot. Result = I can now sync Large Attached files such as 100 MB Videos, large images etc... and fortunately my Mobile Phone WiFi has good speed and good data/bandwidth allocation. I'm not a Techy but when I look at sections of @enjoybangkok activity log, compared to my own, I notice similarities, see comparisons below, so perhaps he should also try the same. HIS EN ACTIVITY LOG 12:02:19 [ERROR ] [5876] [3800] 0% Can't send HTTP request, error: INTERNET_CONNECTION_RESET 12:02:19 [INFO ] [5876] [4384] Client synchronization finished, status: failed 12:02:19 [ERROR ] [5876] [4384] * error: Could not connect to Evernote server 12:02:19 [INFO ] [5876] [4384] * elapsed time: 1m 20s MY EN ACTIVITY LOG 11:17:58 [ERROR ] [8088] [2128] 0% Can't send HTTP request, error: INTERNET_TIMEOUT 11:17:58 [INFO ] [8088] [2104] Client synchronization finished, status: failed 11:17:58 [ERROR ] [8088] [2104] * error: Could not connect to Evernote server 11:17:58 [INFO ] [8088] [2104] * elapsed time: 2m 28s Unfortunately, and after half-a-day on the phone to my ISP Support today... no amount of factory resetting the router, changing channels or running Ping/Netstat/Trace Route Tests etc to Evernote.com, have identified or fixed the networking WiFi issue. So I am forced to wait a further few days for them to escalate it until they do 'aye karumba'. Will advise once i know more...cheers again
  6. I haven't yet tried. Others have mentioned/recommended it... will surely do so soon, cheers
  7. I just tried using another browser, inthis case Internet Explorer...and the chat box opened as clear separate chat box, and the message input field is all there...yippee, hooray, a win at last. To be clear, the issue I was having was when using Chrome for Windows Version 74.0.3729.169 (Official Build) (64-bit) EDIT: MS Edge browser also works fine when trying to access EN Chat feature
  8. Im now on to EN Chat online but using my Phone browser. My phone browser has a message input field/box. However when using chrome on desktop and logged into EN chat support, NO message input box appears...at least for me on my browser/PC
  9. I'm a premium paid user. Just tried accessing chat support, as being down-under in the Southern hemisphere feels worse than making a return call between Mars and Earth, in terms of resolving my now 5-day technical support issue. The EN Chat dialogue box/popup doesn't seem to be responsive or allow me to actually input a message. I know its now 7am UTC-6 time so they are open but the chat popup seems non-functioning!? See image for how it looks to me...and yes I am logged in/on How do i actually initiate a chat, if i can't input a message?
  10. No I haven't tried that. Will see if I can test that. Well it's just ticked over as 7am UTC -6 time so better get chatting to Tech Support 😉
  11. Yes... it's a similar story. When I attempt to attach a file, image/video etc, to a new or existing note on EN-Web, after some time an error message pops up saying: "Couldn't upload. Please check your network connection and Try again
  12. If it were you @jefito, how would you trouble shoot that? Or do you know of any help articles etc re this? cheers EDIT: Also I just had another graphics-image rich email that I sent to EN using the EN-addon installed on my desktop MS-Outlook app. Again the new note was created just fine... but then it again failed to sync (red exclamation mark, no error message) . I decided to whittle this new note down, by deleting the graphic hyperlink buttons, and remove all images. Tried syncing again, and wolla, it synced! This is the thing that confuses me as to the possible issue-source... is it EN, or My PC, or my Account!
  13. 😅 Thanks mate... that made me laugh, a sort of sad and miserable laugh. It's been 5 days with Tech support, and I'm no closer to any resolution. In fact the only reason I saw your post-notification was when i was directed to it from here... see one of the options in in the image I was hoping to find a contact Telephone number for support and actually get on the phone to someone... but no joy, as they don't provide phone support, so that's another win for OneNote! Chat support is my next attempt, if i can figure out the time differences. And with respect I reckon I'm better sticking with you guys than Evernote support any day of the week as you and the other gurus have been way more helpful...but hey that's just me.
  14. ...I'm trying to get what you're suggesting as a workaround. Are you saying leave the attachments in a separate cloud storage, then somehow create a link to it from the EN Note?
  15. well, i haven't tried that... but so far any large emails that are long-form and have graphics embedded, mostly fail to sync, though some do make it. I suspect if added any of the large image-files i have tested and failed to sync, to an email 1st, that they too would also fail...but i will give it a shot
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