vagabundin

Hello. We solved it by upgrading for one month, paid the 7 € / month and cancelled directly. It's frustrating as i pay now for a bug - that's how it feels. By this i was able to recover the data from the history menu. That was really easily and quickly done. But i will remove all my data now from Evernote. This is too unsafe for me - i don't want this to happen again. How can a function like "data history" be so hidden and price-tricky. I'm disappointed by this management practice. It's certainly not a virtuous practice. Still, thank you very much for your kind and quick offer to help. That really was a big help! Greatly appreciated.

Hi gazumped, thank you very much for your prompt reply and your help recommendations. I'm the wife. I already tried to contact support - but here's the point: to do that i need to upgrade my license. As a basic user I'm only allowed to use this user community - i cannot talk to support directly. Can that be? This is really frustrating. In order to talk to someone and get my content back I need to pay the annual fee? Unfortunately there's no category "lost data". I can only jump from "Evernote application" to "Evernote notes" to "handling of tables" or "access to note versions". And there i only get generic "how-to" handbook information - not specific "tell your problem" - Window. Would you know what to do? Thank you very much.