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About Ukrx

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  1. Storing in text files is counter-productive and reduces the benefits of using Evernote to quickly jot down ideas and information - especially if your a developer whereby one grabs and stores snippets of code frequently. The only workaround I have found is to copy to TextEdit/Word and then copy from Word to Evernote - formatting is then somewhat preserved.
  2. I have tried since early July (2018) to try and create a support ticket via the WEB. Constantly I go around in circles whereby I seem to get logged out repeatedly. I have used old support requests that I have found in my emails and sometimes these work when I just respond to the email thread , however - most of the time my emails go unanswered. As a premium user and someone who has loyally stuck with Evernote since 2010 - I find the level of service and support simply appalling. I am told by various moderators of this site that 'my account has been updated - everything should work now' , indee
  3. I've been a long time EN user - hardly ever contacted support and now when I actually need support I find that the only options available for me are to post a message to the EN Forums. I was under the impression that : - Live Chat support - Email support are available to Premium users - but it would appear this is not the case. When I try and raise a new ticket, The other two buttons (Email/Live chat) are disabled.... so its not possible to get the help I want. I have tried Chrome, Safari and IE - and no joy ! So maybe I can get some help fro
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