sallly struthers

2 hours ago, gazumped said:

It's actually standard practice for updates to uninstall previous versions of the software to provide a clean install - but in most cases they're not doing a complete UX change.  We're mostly users here,  but if you want to express your concerns, reach out to Support!

Yes, I do understand this is a users forum. Hence my "futile rant post" acknowledgment.  I also understand uninstalling previous versions as standard practice. However, Legacy has a different use case (IMO, or perhaps just my usage and those who actively used Legacy) due to the evolution of the software. Part of what I find unacceptable is that EN silently changed the behavior of the updater by adding an action that eliminates access to a user interface.

22 minutes ago, PinkElephant said:

The database from a legacy install can easily take up 20-30 GB on the system drive. This is 10% of everything on a small, and still 5% of everything on a medium sized SSD. When the app is removed, this data is orphaned, laying in an obscured directory and would be blocking disk space eternally.

NOT removing it would be irresponsible - since the new install will add the same data volume again, butting a more modern, not compatible structure. By removing it, the total disk usage of EN is kept at the same level. That’s what I was expect as a user.

It I want legacy back, and have enough space left, I can always reinstall the app after I upgraded. This will create a new „old“ database from the server, but for the price of doubling the space needed.

I hear your point. It seems to only apply to completely new installations (i.e. Legacy without current version), since Legacy / current version dual users would have already had that drive space allocated. I use both, and so Legacy data was not orphaned or obscured, but actively used — as was the space for the current version (unless I misunderstand how Legacy and current version are stored). Removing Legacy without notification only removed the interface that allowed me to access my data.

17 hours ago, agsteele said:

You'll be relieved to know that you can reinstall if you wish. The download link has been shared in other threads and even earlier in this particular thread.

I've already reinstalled, and thank you for pointing out that there's a link. 

8 hours ago, AlbertR said:

Yes, but it's not a big problem. Local data and its location is not removed. After you re-install it ( - I suggest to hold a local copy of it), you may have to re-adjust minor settings (default font and similar) to continue work as usual after some minutes...

 

You're right — effectively, it's not a big problem. That EN decided to silently (I don't recall the installer notifying me that it was removing a program) uninstall Legacy, a separate program, is absolutely a problem. I've read forum responses about why EN is doing it, and I still think how they implemented that decision is completely unacceptable.

Just tried to open Legacy to find that the new installer does indeed uninstall it, and I'm beyond furious.

Yes, I use the current version.

Yes, I want Legacy on my system as long as it's available.

Yes, this is a futile rant post for catharsis.

+1 to this. I've been a Plus subscriber for years and I'm also bombarded with prompts to upgrade — about every other time I add a Word or Excel document to a note.

It's **** service, considering I'm a paying customer.

I'm on Windows 7 with EN version below. This issue also occurs on a Windows 10 machine I work with. Both machines are up to date with Windows Update.

EN regularly becomes unresponsive for 30 seconds to several minutes at a time. When I look at the Activity Log, the error below corresponds with the unresponsive period.

I've searched the forums, but can't find a similar issue or a solution that works for me. I use a HOSTS file to block known malware and advertising IPs, which I thought might be causing the error. However, the error occurs even when I revert to the default Windows-installed HOSTS file. The error also occurs across several different ISPs (i.e. wherever I happen to be with my laptop).

Notes sync as expected. The issue persists through several clean installs of both of EN and Windows. [EDIT] The issue has also persisted through several EN versions.

Anyone have a guess as to what else might be causing this?

Error

17:49:00 [INFO   ] [7992] [7996] Registered session count: 1, last session: 2018/03/21 17:45:00
17:49:04 [INFO   ] [7992] [8088] GA-GA: Failed to send event (error(800c0005): Unknown error 0x800C0005)
17:50:46 [INFO   ] [7992] [8088] GA-GA: Failed to send event (error(800c0005): Unknown error 0x800C0005)
17:50:46 [INFO   ] [7992] [8088] GA-GA: Failed to send event (error(800c0005): Unknown error 0x800C0005)
17:50:47 [INFO   ] [7992] [8088] GA-GA: Failed to send event (error(800c0005): Unknown error 0x800C0005)
17:50:48 [INFO   ] [7992] [8088] GA-GA: Failed to send event (error(800c0005): Unknown error 0x800C0005)
17:50:58 [INFO   ] [7992] [8088] GA-GA: Failed to send event (error(800c0005): Unknown error 0x800C0005)
17:51:00 [INFO   ] [7992] [8088] GA-GA: Failed to send event (error(800c0005): Unknown error 0x800C0005)
17:51:03 [INFO   ] [7992] [8088] GA-GA: Failed to send event (error(800c0005): Unknown error 0x800C0005)
17:51:16 [INFO   ] [7992] [8088] GA-GA: Failed to send event (error(800c0005): Unknown error 0x800C0005)
17:51:16 [INFO   ] [7992] [8088] GA-GA: Failed to send event (error(800c0005): Unknown error 0x800C0005)
17:51:17 [INFO   ] [7992] [8088] GA-GA: Failed to send event (error(800c0005): Unknown error 0x800C0005)

EN Version

20 hours ago, jefito said:

Please don't paste the same post into multiple topics. It really avails nothing in the forums. 

/shrug

I don't agree, but I can understand your point. Thanks.

Just adding my $.02 that the note margins added for the table UI is a horrible change to accommodate a single feature.

Just adding my $.02 that this is a horrible change to the interface to make poor accommodation for a single feature.

Just adding my $.02 that this is a horrible change to the interface to make poor accommodation for a single feature.