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WeCanLearnAnything

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Everything posted by WeCanLearnAnything

  1. I have made pictures/videos/posts/twitter messages/etc. about all of those bugs. None of them have gotten fixed. Evernote customer service has even - and I'm not kidding you - lost the videos I've sent them in the past. I've deleted most of the videos since then. Overall, Evernote employees just say things like "Maybe we'll fix them one day... that whole touch-the-screen-then-Evernote-crashes-bug, well, that's on our backlog. We have other priorities..." Should I make a bunch of short video clips and post them in these forums to demo the bugs?
  2. I wrongly used the word "bug". What I should have said is "basic functions" have been glitching badly or outright failing for 8+ years. For example, on a Windows device, cursors still leap around weirdly in lists, such as when you press CTRL + RIGHT ARROW while at the very end of a list. Copy/Paste still misses ultra basic things like line breaks and spaces or inserts them unexpectedly or does other weird formatting things. There are tons of posts about this in the forums. Cursors still disappear below the note if you're using tables, horizontal rules, or lists. If I use my touch screen to put the cursor in the note, there will be two blinking cursors, one of which is fake. Evernote tends to crash completely after this. Evernote is an 11-year-old note-taking app and cursors and copy/paste are still unreliable! Just as important: Evernote's motto is (was?) "Remember everything", yet it has had all kinds of sync and data loss problems for years! This is nuts! Especially when they've poured resources into logo redesigns and business socks. I was relieved to hear that the CEO announced fixes rather than new features would be the priority for 2019... But it sounds a lot like previous Evernote CEOs' promises to get the core product working. According to @dcon, there's too much turnover and "shiny new object" syndrome to persevere with such promises. I expect that, over the next few years, there will be more useless visual redesigns, a bunch of endeavors only tangentially related to note-taking, and then a 4th CEO promise to get the core product working. Evernote: Please prove me wrong!
  3. I can't tell if you're serious or sarcastic. If serious, why the heck is Evernote building 4 different common editors and how, exactly, are 8+ year-old bugs surviving all of those versions?
  4. Can an Evernote employee please give us an update on this project? This thread was all about a common editor which was started in, I think, 2013, and announced publicly in 2015. Instead of having 5 different editors for 5 different platforms, this common editor would fix a lot of bugs, make for a common experience across platforms, allow basic markdown to become a reality, make it easier to roll out new features and smooth out the kinks, etc. Now it's 2019 and there is an announcement of - wait for it - a common editor. This will replace the 5 different editors for 5 different platforms, fix a lot of bugs, make for a common experience... What's going on? Is the 2019 announcement a new, second common editor? Or is it just a bunch of changes to the common editor announced in this thread? What happened to the original 2015 promise of a common editor? Can an Evernote employee comment on the company's follow through? On a related note: 2.5 years after posting my dream/exaggerated announcement [directly above], a CEO of Evernote made my dream announcement come true. Unfortunately, it sounds similar to Chris O'Neil's promises and Phil Libin's promises. I'm really hoping that the third promise is the charm, that the CEO really means it this time, and that he will force the company to follow through and make the core product just work.
  5. I'm seeing exactly the same problems. Evernote has struggled with copy/paste for many years, with much documentation in these very forums. I'd say that if you need to copy/paste a lot, then you should consider switching note-taking programs. The current CEO says he'll make sure the company fixes super basic things like this, but Evernote CEOs have made similar promises in the past... and now it's 2019 and users still cannot rely on copy/paste functions in a note-taking application. If you'd like to be more proactive about this bug, contact Evernote Support on Twitter.
  6. In 2015, Evernote said they were going to make a common editor which would fix a lot of the ultra basic features and functions, such as typing, cursors, font sizes, etc. Bug fixes and new features would be easy to roll out. I vaguely remember them working on this since 2013, though my memory is hazy. The blog post linked in that thread appears to have, quite ironically, vanished. I guess Evernote doesn't want anyone to remember it? Now it's 2019 and now this thread appears to represent a second pledge to create a common editor that will fix a lot of the bugs in the basic features... of course prior CEOs have promised to fix bugs and UX weirdness in the past (Phil Libin, Chris O'Neill) and my cursor still jumps around and basic touchscreen functions don't work and tags and fonts and alignment are still wonky. I do greatly appreciate the fixes that have been implemented, though... Can someone tell me what's going on with respect to: What happened to that first common editor project? Is this a continuation of that first common editor project or is this really a second common editor? Will this pledge from Evernote to fix basic bugs and UX really happen? Or should we expect a similar announcement in 2022 where the CEO says "Yup, we sure need to fix bugs and we will. This time is different. We really mean it this time... But first we're going to work on a superficial brand refresh."
  7. This bug is about 3 years old now, so i don't know if Evernote will ever ACTUALLY fix it, even though the company claims to have fixed it already. Check out this thread, especially the posts near the end of it.
  8. Evernote staff seems far more responsive to Twitter messages than to this forum. Try contacting them there and hopefully an employee will file a bug report and get back to you. Evernote on Twitter Unfortunately, as Dave-in-Decatur said, Evernote frequently allows bugs like this to live for many years. If this is a real show stopper for you, then you should seriously look for another note-taking program instead of waiting for the staff to fix the bug. The company has always spent money on the ultra superficial while telling users to endure these bugs, and the recent past was no exception. I've migrated a lot of my stuff to Simple Note and just plain text files within Dropbox and haven't run into a single bug in those applications, ever. Typing letters, backspace, enter key, cursors, focus, etc. all just work!
  9. Some Windows versions, too, have had some improvements (e.g. tables) but many other massive, show-stopping steps backwards as well. For example, I literally cannot type anything into V6.11.
  10. It has been well over a year! The first public announcement was in September 2015 and they said they had already been working on it for a little under two years. Before that were CEO announcements in 2014 that quality would be a top priority. So, we're rapidly approaching the fifth year of promises to fix bugs to the extremely basic features, such as not crashing when you open the program or try to type something, copy/paste, and having only one cursor that doesn't jump all over the program, etc. It's fairly sad to think about how much greater Evernote would be if the company focused more on bug fixes and less on shockingly redundant buttons and branded business socks. Can someone with a technical background explain to me why such ultra basic features would take 5+ years to fix?
  11. I'm not a programmer or anything like that, so I can only guess. And my guess would be that the bugs are baked so deeply into the system that fixing them would risk ruining access and ability to edit billions of notes that were made with the buggy code. Other than that, I cannot think of any reason why Evernote would still struggle so badly with ultra basic features like typing a word and having it appear on the screen, the location of the cursor, copy/pasting plain text, font sizes, blank lines, etc.
  12. The quote above is 3 years old today. What is your take on the last 3 years of table functionality improvements in the web client?
  13. I agree wholeheartedly. Why complain about a bug if many other users have been complaining about it in these forums since 2009? Jason Kincaid complained about cursors leaping around in 2014. Then, Evernote's CEO quickly responded, indicating, presumably, they've been aware of this issue all along and will fix it soon . Years later, the cursor still leaps all over the place. David Pogue complained about formatting bugginess in 2015. Evernote's CEO responded (see end of previous article) stating that they are working to eradicate all those bugs. Years later, formatting is still super buggy.
  14. Yeah, I agree. I'm not holding my breath for any employee to start bragging about those tables the way they are. I'm pretty sure Evernote employees just ignore threads like this. Nor am I holding my breath for those tables to get better.
  15. You should interpret it as belief they are plenty capable of fixing these bugs... but, for years, have chosen to do other things.
  16. I made a video of most of the weird cursor behaviors that I've noticed, including the ones with check boxes and tables. Not sure if I'm allowed to post it in a second thread... if not, I won't be offended if the mods delete it.
  17. I'm not sure if cursor leaps is what you meant or if you meant actual bodies of text jumping around. I experience mostly weird cursor leaps. See my Evernote Cursor Leap Video. Is there a particular event other than synchronization that triggers the problems you mentioned ?
  18. I'm happy with what is essentially a complete absence of bugs using my combination of Dropbox/Sublime/.txt/Google Drive. I'm not really happy with the poor tagging, poor or non-existent offline modes, (mostly) worse searches, and generally having to use more than one program. Overall, this is better for me than Evernote. However, the basic idea of Evernote seems great... until my letters disappear, and my cursor jumps around and screws up my train of thought, then the font changes for no reason, then I can't copy/paste, and selecting text doesn't work... Evernote remains a great idea made super annoying by the Everbugs. Still! DTLow might say that all complicated software has bugs, but Dropbox/Sublime/Google Drive seem to have orders of magnitude fewer than Evernote. Why?
  19. I don't think that "complicated software" is an excuse for even a single one of the non-sync-related bugs I mentioned in the list. Or, perhaps, you think that it's totally reasonable that the font size switches randomly while the cursor sometimes disappears below a note or jumps to the top? That these are the kinds of bugs that should last for a decade or two? EDIT. To whoever down-voted this post, please answer the following question: How many years should the bugs mentioned in this thread last? 5? 10? 40?
  20. The cursor also disappears below the screen when you add rows to a table by pressing the TAB key. After all these years, Evernote still fails to manage cursors properly...
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