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sqcpro

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Everything posted by sqcpro

  1. v10 has all been a bit of blessing for me. I was struggling with it and then the final straw was an automatic update that wiped out my data content in several notes (that were subsequently recovered when I quit and restarted EN). But It got my attention and forced me to look at my workflow and simplify things. Turns out I don't NEED Evernote, but I do need a few of the functions. And I don't need EN's iOS, but I do need some of the data while mobile. Things change, people change, markets change, companies change, their products change. And all this hubbub with V10 is just part of the business cycle. Use EN while its benefits to you out-way the issues with dependability, risk and effort. Otherwise seek other solutions. Don't choose to be a victim. There are plenty of choices. I can't recommend it for anyone else, but based on my work flow, my choice was to export EN Legacy into DevonThink Pro and use that platform along with Excel. I have no experience with DT's iOS client, but the Mac interface is an awesome extension to OSx. DT Pro isn't perfect and I know it will change. But at least for now I have control of of my data store and its security. And I'm in control of application updates. If I want separate databases I can create them. If I want encrypted databases for sensitive data, I can create those as well. I loved MS Outlook when it first came out. Finally a way to manage your information in one app. .I still love the concept and continue to seek the Holy Grail.
  2. I've posted several times here and to EN Support while running 10.4.4 on MacMini OS 11.1 - Ticket# 3220704; 12/9/2020. As noted above, Shane posts that EN is aware and working on it - at least since Nov 9. The exit and restart strategy worked as an effective temporary patch. He also requests posts in this thread if the problem persists. And so I have. The fix I received from EN Support was to completely uninstall EN and install the current app. Well, I did that a few days ago all was OK. And then this morning I got a reminder from my EN Legacy version and when I checked it on my desktop I got the blank screen for the note. I have no idea the two are related, but in either case the seemingly random blank page is still going on with 10.5.7 build 2171. I sent my activity log to EN support. But it's not just that. I experience random Speed lags. I've had the unpredictable stuttering appearance during keyboard input, no characters appear while the note is in "saving" mode. I still have no answers from EN support about how EN handles erratic internet signals (latency, jitter, packet loss, Up/Dowload rate). the effect of poor internet signal Look, 95% of the time, the EN features I use work OK - maybe not perfectly, but at least predictably. But I've come to rely on certain EN functions for my workflow. I need EN to work, not 95% but 99.9994% of the time. If my car would only work 95% of the time, I would try to fix it. And if that didn't work, I'd get another car. Evernote has exceptional features and great for the adventurous soul, but it's become too unstable and unreliable for me. So, I reluctantly say good bye, Evernote. I wish all you Evernote warriors well, but I'm done with the battle. I've now switched back permanently to the Legacy version and praying it stays functional while I figure out alternatives to the EN functions I use.
  3. I know is a Windows forum, so I also posted to Mac. I imagine the iNet parameter minimum requirements would be the same but don't know if EN verified the minimums for both Mac & Windows.
  4. I've had an open support ticket on this item since Nov 16 (Ticket# 3205058). I'm running MacMini, 11.1, Have EN 10.5.7 Build 2171 This post has to do with the degree to which my ISP's signal contributes to lags in EN performance speed. I'm trying to get the technical information without rant or opinion. What are the VERIFIED (not theoretical) EN 10.4/10.5 minimum limits for data transfer rate (MB/s Up & Down), "jitter"(ms), latency (ms) and packet loss%? How does EN handle data flow during below minimum conditions. I have other online apps that behave poorly during high jitter, long latency and high packet loss. Particularly when there is input data exchange going on between my system and secure forms - like banking transactions, online ordering. I have exactly 1 reasonable option for an ISP. If I can confirm that iNet signal is the main problem, I'll just switch to the Legacy version and speed up my hunt for EN alternatives while putting some pressure on my ISP. My issue is similar to many forum posts I've read. I didn't notice the issue until 10.3.7. It has to do with the jerky/erratic appearance of text being entered into an EN note. Delays ranging from noticeable to 2 second delay between keystroke and its appearance within the EN. It syncs perfectly with the new "saving"/ "all changes saved" dialog in the lower right of the note. I first noticed it in 10.3.7, and then 10.4.4 and with no specific cause known, I expect it will pop up in 10.5 as well. It is not systematic or reproducible - seems to happen randomly and for various lengths of time. I did notice that the new "saving"/ "all changes saved" dialog in the lower right of the note synced perfectly with the "jerky" behavior. I'm guessing that "all changes saved" means that the data is confirmed to be saved to the cloud database - but I don't know that. I noticed that when the amount of time "saving" increased, my lag in keyboard entry also increased.
  5. I've had an open support ticket on this item since Nov 16 (Ticket# 3205058). I'm running MacMini, 11.1, Have EN 10.5.7 Build 2171 This post has to do with the degree to which my ISP's signal contributes to lags in EN performance speed. I'm trying to get the technical information without rant or opinion. What are the VERIFIED (not theoretical) EN 10.4/10.5 minimum limits for data transfer rate (MB/s Up & Down), "jitter"(ms), latency (ms) and packet loss%? How does EN handle data flow during below minimum conditions. I have other online apps that behave poorly during high jitter, long latency and high packet loss. Particularly when there is input data exchange going on between my system and secure forms - like banking transactions, online ordering. I have exactly 1 reasonable option for an ISP. If I can confirm that iNet signal is the main problem, I'll just switch to the Legacy version and speed up my hunt for EN alternatives while putting some pressure on my ISP. My issue is similar to many forum posts I've read. It has to do with the jerky/erratic appearance of text being entered into an EN note. Delays ranging from noticeable to 2 second delay between keystroke and its appearance within the EN. It syncs perfectly with the new "saving"/ "all changes saved" dialog in the lower right of the note. I first noticed it in 10.3.7, and then 10.4.4 and with no specific cause known, I expect it will pop up in 10.5 as well. It is not systematic or reproducible - seems to happen randomly and for various lengths of time. I did notice that the new "saving"/ "all changes saved" dialog in the lower right of the note synced perfectly with the "jerky" behavior. I'm guessing that "all changes saved" means that the data is confirmed to be saved to the cloud database - but I don't know that. I noticed that when the amount of time "saving" increased, my lag in keyboard entry also increased.
  6. My instruction from tech support today was, as one might expect: Log out, uninstall and install latest version.
  7. Well put. The guy is brave for explaining what happened and some of the logic. But other than putting more emphasis on the needs of existing as well as "power users", I didn't see a lot of reassurance of specific changes to improve release quality. I use EN a lot, but I'm not a "power user". I just want the basics to work. When I type a letter from my keyboard it should appear immediately in the EN, not 1 second later. When I start a new note its Title and body space should be available so that could enter the note, not have to stop and restart the app. I've learned that EN syncing is just not reliable, so just focus on using one device. I've learned that trying to sync without excellent version control is a recipe for disaster. I know a bit about product launch, the high priority of the release date, and creative license to show compliance with Beta criteria. So I understand why products get through Beta with known flaws. But for final release we had to verify AND validate the effectiveness of corrections. We could NEVER push that responsibility onto the end user. I believe that is what EN made a clear decision to do and we end users are helping them finalize BETA testing
  8. I've had trouble "loosing" all notes and individual notes as well as other issues. with 10.4.4. See support ticket 3220704
  9. David; I issued a request to EN support on the Dec 9th and got a response the 13th asking for the specifics of my Device, OS, EN Version and EN.log file. I replied back today, requesting the support person LOOK at this forum for more info. There seems to be plenty of instances for them to select from. I do wonder whether or if anyone at EN actually reads the posts. I see that Shane D acknowledged this sort of problem on Nov 5 and asked for feedback if the posted solution does not work.
  10. Sorry for the dyslexia - the blank EN is in the right column - as shown in the attachment.
  11. I have the same issue. I use the 3 col. view and I can see the Note and it's first few lines in the Middle Column, but the note itself Left Column is blank. This has happened to me 3 times in the last week. I can't predict when it will happen. When I quit EN and then restart I can see the note in the right column. Running MacMini BigSur 11.0.1 with EN 10.4.4 Build 2096.
  12. Sadly, I wasn't surprised by your post. I use and need that functionality. So I tried it on my MacMini. I created a new note first. Then opened Finder, found a .pdf and dropped it in the new note. It worked fine. I opened an old note and tried pdf drag and drop and it worked fine. Specs on my Mac and EN are attached
  13. I understand completely and did the same thing and installed the Legacy version which seemed to work nicely with iOS. But, then I couldn't determine when or if my concerns were addressed by the newer releases for OSx. So, as a premium user, I grudgingly submitted a support request for one specific issue caused by 10.3.7. The EN support staff responded in a couple of days in an email with Ticket number). I requested they advise me when my concern was resolved - which they never did. But, with the email and ticket number I could email support weekly to check progress and see if my specific concern was addressed. After a couple of weeks, my email update request resulting in a generic "new release should address" my issue. And the 10.4.3 release for Mac did address the speed issue I was having (I'm running on MacMini with BigSur 11.0.1) - slow sync with the EN database and delay in keystrokes reaching the EN screen. While I was able to get up and running with the current release, it's only temporary. Due to the ongoing performance issues and unexpected changes, I'm not planning on continuing with EN for the long term.
  14. You are brave. I love the concept of OpenSource. I took a quick look at Joplin and it looks like it would be a a steep learning curve for me. At least you will mitigate unsolicited change, own your data and have access to it. Good Luck
  15. Thanks for the useful information. And I agree that I'd rather not have to migrate away from EN but I must be able to trust them with access to my date. In a bizarre twist just now, I was reading this topic flow and came across a post indicating a user could not copy and past graphics from one EN to another. That didn't seem right so I opened my EN 10.4.3, copied one of my jpegs from a note to try pasting it into a new note. When I created the new note, the note contents in ALL of my other notes was "gone". I tried different views - same result. I quit EN then restarted - a new update automatically started, and I could now see my EN contents. This kind of behavior is unacceptable - I'll just have to see what the new update brings. And I must turn the autoupdate feature OFF.
  16. Kolmir; Thanks for sharing your efforts relating to Evernote migrations to other platforms. It has saved me a lot of time already. But, I have learned over the years that software companies and their management change. They act in what they believe to be their own best interests - both short and long term. Management comes and goes. Markets change. And that I alone am responsible for my data and its management. My core requirements are: data integrity, indexing, security and availability; regardless data type, platform and operating system are the core requirements. The rest is my personal ease of use. I also appreciate the share from RavBoy that relates to Ian Small's interviews. It helps to understand his approach but must also be tempered with the realities of the market and his ability to implement his vision. And I liked your views on the, the concept of 2 user downloadable versions - Officially supported and a Test Version. But, I'd suggest that the test version only has content and changes that have successfully passed all of the prototype and Alpha testing. Yes, users like yourself need to have an opportunity in the Alpha phase. But in my opinion, including Alpha release content to general users would be a PR and tech support nightmare for EN. Perhaps utilizing some scheme of evaluator qualification utilizing Forum Posts and reputation would accomplish the goal?
  17. My desktop version with a new release, 10.4.3 for Mac, has restored the performance EN created with the 10.3.7 release fiasco. But why did the mess happen in the first place?, what level of responsibility does EN accept?, what controls has EN put in place to prevent similar issues in the future? I agree with you, that without transparency from EN showing problem ownership, specific cause and resolution, we need assume that similar instances will happen without warning. And this puts my data access and reliability at risk. So, obviously I'm using EN with extreme caution and seeking more dependable alternatives. Big on the list is what to do with the 6 years of EN data. I chose DevonThink a couple of years ago, after the last suggestion that EN could fold imminently. DT had a decent automated import feature for the EN database, but it' been a while since I've used it to back up EN. I tried a Windows version of OneNote a year or so ago and was pleased with it initially. Easy to integrate with other 365 apps, highly visual, Database/folder/subfolder structure. This was in a corporate environment on an intranet with plans to collaborate with others. Since our company did not use Microsoft servers, the version control and syncing didn't work very well, so I dropped it. But maybe sticking with it for personal use with OneDrive would be good. I'm pretty well locked into 365 since I must have Excel for my older files and business related communication. If there were a decent way to port my EN data into OneNote, it would be my first alternative choice. Apple Notes has really advanced, but I've not evaluated it. I'd be needing easy ability for linking within note, to other notes, to other notebooks, to mail files, to calendar events, to server files (eg. Dropbox & Apple), device files, web pages and then the ability to find the information - a decent search. I'm not so inclined to need photo editing, speech to text, pdf text recognition. Good luck on your efforts Kolmir.
  18. I used Google Translate to view your message so I apologize if I didn't understand your message properly. I AM NOT an Evernote Technical Expert, but I do have years of experience. I agree that from time to time Evernote is totally frustrating due to changes they make to "improve" the user experience. And I agree that prompt syncing across all user devices is a must. I also know that syncing between operating systems, EN versions and devices is very complex. I primarily use the Mac Desktop version but require that my other iOS devices be synced. I rarely use iOS for input, but do need the iOS to be in sync to access my most current data. I think you should submit a formal request to EN tech support. As a premium user, you are entitled to direct support. From my experience, their support process is slow but may be your best solution. See below for the article I used the last time I had to request support. In the mean time, just to let you know, after the major problems with 10.3.7, I am now syncing OK between my MacMini desktop (running BigSur 11.0.1 with Evernote 10.4.3) and my iPhone (running Evernote 10.1). I have had many issues with sync in the past. I only include some of my issues to suggest that there are many reasons for sync trouble: Slow server response (taking 20 minutes or more to sync between my devices), EN version conflicts between devices, my home Network dropping my iPhone connection, my iPhone web connection switching between my WiFi and phone carrier (Verizon), problems with EN updates (sync's OK to online, but sync doesn't download to device) , using EN offline and then failure to sync when WiFi connection becomes available. While waiting for EN Tech Support it may help to go through the following exercise. First, be sure your EN data file is backed up. EN has 2 versions of your data (that should be in sync) - one on their severs and one on your devices Start by using ONLY the web version (Login to Evernote.com) through your browser, on one of your devices. Check that file for your recent EN data. If there is missing data then your device has failed to update their servers. Be sure you have a good WiFi connection. Log out and then back into your EN account. Using just one device, make entries into a note or start a new note. Then close your Browser and EN; restart your device and reopen all to see if your new entries are there. If all entries are there, you know that at least that device is updating the EN server. From there, on the same WiFi. check by using your apps - phone or desktop to confirm your new entries show up. If they all show OK then you will need to check other connectivity issues. If there are problems, you will be able to communicate much better with EN support. Good Luck.
  19. Not sure if this will help you or not, but my desktop version of EN is now responding as it did before they "fixed" things with 10.3.7. I saw that EN advised the 10.4 for Mac had been released last Friday, so I posted to the forum to solicit info from other users about their experience with 10.4 - did it resolve my issues or not. Your reply indicates you have issues as well. I hope sharing my experience will help. I followed standard EN protocol for Premium users: Posted my concern to EN support on 11/11, Received a Support Ticket via email a couple of days later and waited. Yesterday, 11/25, I did a reply to EN support about the progress on the Ticket - Did the new 10.4 release fix my concern? In a few hours I got a reply that was rather "boilerplate" noting the the current release "should" fix my issue. I was hoping for a clearer response, but figured it was worth a shot. When I opened my 10.3.7 version, it automatically started downloading the "current version". v 10.4.3 build 2071 public Editor: v112.1.14477 Service: v1.23.6 © 2019 - 2020 Evernote Corporation. All rights reserved I've done some limited testing. All old notes loaded OK, external and internal links worked OK. I created several new notes without issue; started and stopped the notes without issue; put in link to other notes (works, but establishing the link and link activation is different from past, drag and drop jpg from desktop worked OK), rapid keyboard text entry worked fine, without hesitation, tried all with several intense applications running concurrently in Chrome - no problem. So things seem to be running OK for me. There were issues with the app registering in BigSur. Clicking on the Icon in Launchpad tried to launch the older version, which presented the error that the older version would not work with the newer database - or something to that effect. But currently, if I click on the EN icon in the Applications folder, it launches the new 10.4.3 version
  20. I know that they know, but level of concern?? I had turned in a Work Ticket on this issue as soon as I realized what was going on - Nov.11, 2020. An EN support manager replied via automated email in 2 days with my Work ticket number and some boilerplate "help" which started off with "make sure you are using the current release". That really raised my ire since THAT WAS THE PROBLEM. And the response indicated that they were experiencing a higher than normal volume of requests. I suspect their staff IS overwhelmed with the tsunami they created with a premature version release. But then I never asked for the release or had a chance to test it. So my compassion is very limited. I haven't heard more but learned from their post last Friday that 10.4 was released - but I didn't see our issue listed in all the things they updated. And I haven't received any response from EN support that 10.4 was a fix for our problem. So, I posted this topic in the Versions 10.0 and above section, "10.4 forMac - does it fix the sluggish text editor interactions created by 10.3.7". I'm hoping some users will address our needs.
  21. As noted by many users, including myself, 10.3.7 for Mac was a terrible performance disappointment. There may have been many improvements but for me, they were of no consequence. The basic Desktop EN performance deteriorated so badly that I could not continue using it and had to revert to the Legacy version. The Desktop version experienced a completely unacceptable slow/jerky response to text editing, including multi-second delays between keystrokes and the appearance of the text in the note. Other forum users noted slow responses in note creation. I'm trying to decide whether to test 10.4 or continue running the Legacy version. I'm thankful that someone at EN decided to make the Legacy version available, otherwise I would already have switched to an EN alternative. By the way, I'm running EN on a MacMini (Late 2014) with BigSur 11.0.1
  22. I purchased DEVONthink a while back as a backup to Evernote. I then upgraded to DEVONthink 3.6. and because of this last EN launch failure am evaluating it as a full replacement for Evernote. DT can import EN notes and looks like it strips out attachments and images to separate folders - similar to web page strategy. DT does not use a proprietary file structure - it's .dBase2 I think, which can be fully encrypted, you can create multiple databases (a pro/con tradeoff), that are stored and run from my mac (that has it's pros and cons). I use TimeMachine backup on external drive and general file backup to Apple. DT uses some 3rd party plugins for some of the features EN tries to manage themselves (pros & cons). I'm not familiar with DT's iOS versions. EN has been such a workhorse and I've adapted to their quirky handling of some functions. I'm sad to have to shop around. I think if my primary use was mobile, I may try to ride this out, but sadly my primary use is the desktop version which has been rendered unusable to me. So, for now I'm on the Legacy version
  23. I use Evernote primarily on my desktop, MacMini (Late 2014), Catalina 10.15.7. Unfortunately, I downloaded 10.3.7 last week and chose the option of deleting the previous version during the install of 10.3.7 - lesson learned, I should have known better. Maybe I could use TimeMachine to recover as one of the other contributors suggested. Anyway, same experience as Bitsofeight: I followed one of the forum suggestions and installed the "legacy version" and am running it until I get response from EN tech support noting that the problem is fixed. I had no idea of the other related problems until I read over this thread. I dumped 10.3.7 as soon as I noticed the sluggish feedback on keyboard entry into my notes. I noticed I was putting 4 keystrokes in before they showed up on my screen in EN. Then, I noticed that in 10.3.7 there is a small text notification in the lower right corner of the note that switches between "saving note" and " saved". That fluctuation seems to sync perfectly with the jerky behavior of text entry. Almost as though input is suspended while the note is being updated. I should add that because of my location, my internet speed is fairly slow - 3 MB/s which slows down with other network demands and time of day. However, the speed limitations were not any problem with the previous EN versions. I'm not a techie, just a user who is now forced to look for EN alternatives over which I have more control. I'd put DevonThink in place as a safeguard a while back when EN was in such trouble with people leaving and poor support. While not as advanced in some ways, I know where my data is and that data is not in a proprietary format. I'm now considering DThink for my primary info store. I'm also revisiting AppleNotes to see if I can adapt to the recent release.
  24. Somehow I avoided the issues you note. But, I suspect it's because I didn't upgrade when you did. I did an upgrade to 10.3.7 a few days ago. Wow! What a disappointment. I do most of my work on the desktop version. I'm a Mac user with 10.15.7 on a Mac Mini. I didn't evaluate all of the issues as you did. For me, it stopped with the sluggish/jerky interaction with the basic text entry on my notes. I don't know what's going on, but there is a small update info tag on the lower right of the note indicating that the note is being saved or changes saved. While saving, the response back from the text entry just halts, and then when the saving is complete, the text I've entered becomes visible. It's a herky jerky response to my keyboard entry. And totally unusable for me. I really don't know what they have changed, but I can't use it as is. Fortunately, I was able to download and use the "Legacy" version. I've turned in a work ticket, hoping that Evernote will advise when they have restored the prompt keystroke feedback. And, I'm diligently looking for an alternative to Evernote. I'm also concerned from some of the feedback that I can't use 10.3.7 if I'm offline. That is totally unacceptable.
  25. This method works for me. Mac Desktop OS 10.16.6. Just make sure to enclose the page title in quotes for an exact match in Search. Since the Hyperlink text is the page title by default, I get a return of all pages that have the page title included in them.
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