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About haralds2

  1. I have the same problem. Renewed my subscription in iTunes and extended it to yearly 6 days ago. Now they demoted my account to "Basic". Opened two tickets, Ticket# 1461924 and 1461348 - no response on both even after 24 hours (it is Wednesday!). Have provided a copy of the iTunes invoice - no reply at all!
  2. I have the same problem: after changing my PREMIUM subscription from monthly to yearly, the extension bought under iTunes Store did not arrive in Evernote. After 5 days they demoted my account to a "Basic" one. 2 tickets opened so far - no response from Evernote!! This is a NOGO for a tool that is used as a business essential tool. Ticket# 1461924 and 1461348 opened - sent a copy of the iTunes invoice. NO RESPONSE at all!!!!!!
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