Jump to content

stoneagefamily

Level 1
  • Posts

    8
  • Joined

  • Last visited

Everything posted by stoneagefamily

  1. Where can I see how much storage I'm using? I've been looking all over. All I can find is on Account Summary, where it tells me how much I have left for the month and how much I'm allowed. Not how much I'm already using or have. I also can't find an easy way to see a note or notebook count (apart from manually counting everything). Is there a shortcut for any of that?
  2. Ah, yes I did say "your". I see what you were addressing. I just tried to select Plus and you're right, it didn't go through. Why are they still on there then? How hard can it be for companies like this (or iTunes, whoever it is) to delete options no longer viable? That doesn't make any sense.
  3. I know it's user to user, but I can't submit a ticket because none of the topics answer my questions. I tried earlier. As for the "grandfathered' plans, if you look at the other screen shot I shared--the one with the different payment options and Evernote Personal Monthly is selected--you'll see I CAN move to Plus if I choose to. That's why I want to know about it. I'm glad to know that canceling won't do anything to my account, but I need to verify how much storage I have to make sure it'll support it. I'm still trying to work out how to find that information.
  4. I just got the information about the huge price jump happening soon. While I use Evernote I know there are other, cheaper, possibly free options out there that I can switch to. But I'd like to keep using this if I can. However, I can't get a straight answer on anything. 1) I pay through iTunes, so when I try to search your help function to find out how to downgrade, I keep getting the message that I can only do it through iTunes. 2) I go to do that, but don't see a "downgrade" option, or even a free option. Instead I see Evernote Plus, Personal, and Professional, with options for monthly or yearly billing. (See picture) 3) When I try to search for a comparison chart to remind me of the features available in each one, those don't correlate I see Free, Personal, Professional. NO search gives me information on what Plus is. So does it exist, or doesn't it? 4) I still want to downgrade to free, but still can't find out how. I see one blurb in a thread about "canceling" and that should solve it. But I'm scared I'm going to lose everything. What is going on? Why can't there be correlation of information? And why can't there just be a simply "downgrade to free" option?
  5. It still took me a minute but I figured out what you meant and did it. Thank you for the help. But I've had to do this a couple times the past few months, and call me stupid but I can never remember. Why can't I just right click the name and change it? It would really be nice if Evernote would make this simpler, just allow us to select the stack or notebook in question on the sidebar and change it as we go. But again, thank you. I fixed the stack I was looking at.
  6. First, it's been nearly impossible to find any help on this topic. Second, when I do find help, it's not helpful. I keep reading, "Right click". Well, that does absolutely nothing. No menu comes up. There aren't three dots next to my stacks, either, even when I hover the mouse/pointer over the stack I want to rename. I'm on a MacBook. It's OS is 14.0.2. The Evernote version is 10.5.7. And please don't tell me I have to move all my stuff around to make a new stack. That is absurd. Especially as I JUST subscribed to premium, which I'll have no problem canceling if that's all the response I get. How incredibly inept to "update" a software but make an extremely basic function like renaming unusable. To make me pay for something I have to do more work on, using time I don't have. I'm including screenshots of both the app and the website. This is fully expanded sidebar. I can't demonstrate the lack of dots when I hover my mouse but trust me, they never show up, and nothing at all happens when I right click.
×
×
  • Create New...